Manager, Implementation Tooling & Deployment Automation

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Manager, Implementation Tooling & Deployment Automation

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.

The Opportunity

The Manager, Implementation Tooling & Deployment Automation delivers strategic and operational leadership for a specialized software engineering team focused on building deployment, installation, and configuration tools. This role is essential in advancing the efficiency of our field and support organizations by transforming manual configuration tasks into streamlined, automated workflows. Beyond regional execution, this leader will define and drive a collaboration model with global colleagues, ensuring regional technical innovations contribute to the global tooling roadmap and that global solutions are optimized for local implementation needs.

As the Manager, Implementation Tooling & Deployment Automation you will:

• Lead a Specialized Engineering Team: Provide organizational and group leadership for a team of 5, overseeing the architecture and delivery of complex software components used for the installation and configuration of digital healthcare solutions.

• Establish Global Collaboration Models: Develop and maintain a structured partnership with global engineering and product teams. Act as the primary regional advocate to ensure that global tool development aligns with local field requirements and that regional successes are scaled globally.

• Drive Operational Efficiency: Partner with Implementation, Support, and Marketing departments to identify bottlenecks in the deployment lifecycle. Oversee the analysis and design of "setup engines" and automated wizards that reduce "Time-to-Live" and eliminate manual configuration errors.

• Oversee the Software Lifecycle: Direct the programming, debugging, and modification of internal tools, ensuring they are robust, user-friendly, and compliant with healthcare regulatory standards (FDA, GMP, ISO).

• Strategic Resource Management: Establish and manage departmental budgets, tactical plans, and full employment decisions, including the professional development and performance management of the engineering staff.

• Monitor & Report Performance: Define and track KPIs related to deployment speed and tool adoption. Represent the team’s impact in Quarterly Business Reviews (QBRs) and global stakeholder meetings.

• Quality & Compliance: Maintain and continuously improve the quality system, ensuring all internal tools operate reliably within a field/flexible work environment.

Who You Are

• Educational Background: Bachelor’s degree in Computer Science, Software Engineering, or a related technical field (experience in Molecular, Biochemistry, or Clinical Laboratory environments is a significant plus).

• Proven Leadership: 3-4 years of direct or indirect leadership of software development or technical operations teams.

• Global Mindset: Proven ability to navigate complex, matrixed organizations. You have experience developing collaboration models that bridge the gap between regional implementation teams and global development hubs.

• Technical Credibility: You understand modern software development practices and can lead a team of developers while effectively communicating technical needs to non-technical stakeholders.

Preferred Requirements:

• Experience in healthcare core lab or clinical environments.

• Advanced negotiation and influencing skills, specifically in a global/multi-cultural context.

• Knowledge of regulatory environments (FDA, GMP, ISO).

• Excellent written and oral communication skills,