Manager, Residential Loan Product - Consumer Direct - Hybrid Illinois

In this role, you will oversee the sales activities of the retail mortgage channel. Develop a sales team, manage center of influence (i.e. realtor, builder, financial planner, attorney) partnerships, creation and enhancement Customer Relationship Management (CRM) lifecycles, application quality control and member experience tracking designed to exceed lending production and product mix goals throughout different market cycles. 

 

Responsibilities

• Assist in the establishment of annual and long-term sales goals and plans, while developing a business execution strategy to meet loan origination and product mix goals.
• Develop an outside MLO sales team and provide production plans for each team member to drive improved performance.
• Manage third-party retail vendor relationships. Act as a liaison and establish collaborative partnerships with internal business units.
• Manage residential operations, credit and secondary partnerships to achieve desired member experience, production goals and broader business line initiatives.
• Maintain a thorough understanding of mortgage industry knowledge and current issues.
• Make recommendations regarding new loan products, assists with project management tasks and introduce changes to the existing retail sales strategy in consultation with the line of business and internal business partners.
• Plan, oversee and lead the work of the team to meet functional and individual operational objectives and goals. Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities. Responsible for hire, fire, performance, discipline and problem-resolution decisions.

Education:

• High School or Equivalent - Minimum
• Bachelors Degree in Business, Finance or related - Preferred

Years of Experience:

• 7 Years in Mortgage, loan originator, sales representative or related - Minimum
• 3 Years in Team Management - Minimum

  License/Certifications/Training:

• Preferred: National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z

 

Compensation & Benefits:

Typical hiring range:‏‏‎ ‎$87,100‏‏‎ ‎-‏‏‎ ‎$123,000 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge. 

Additional Compensation:  Monthly Sales Incentive 

‎Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match.

Additional Benefits:

• Work from home up to 3 days a week
• Paid parental leave
• Employee discount programs
• Time off including paid personal and sick days
• 11 paid holidays 
• Education reimbursement

*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.

Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.

 

The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.