Sr. Program Manager

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.

 

RUCKUS Networks builds and delivers purpose-driven networks that perform in the tough, unique environments of the industries we serve.

 

How You'll help us connect the world:

 

This role  is to work with the Ruckus ICX Family of switches that work together to simplify network set-up and management, enhance security, minimize troubleshooting and make upgrades easy. Our low-latency, non-blocking architecture ensures excellent throughput for the most demanding applications.

 

ICX switches work seamlessly with Ruckus Wi-Fi access points and Ruckus SmartZone network controllers to deliver the most performance and cost effective unified wired & wireless access solutions on the market today.

 

We are looking for a highly skilled, collaborative individual to join our high-performance, cross-functional teams focused on autonomous software engineering.. The successful candidate will be an energizing leader, be an enabler and driver with a strong understanding of the Software Development project life cycle.

Previous experience in managing geographically distributed teams required with relevant experience in a data communications/network equipment environment. Extensive experience in hardware/software product development with a track record of successfully delivering against customer requirements.  

The successful candidate will have key responsibilities to program manage Ruckus Wireless AP programs as well.  

Experience working directly with customer requirements and escalations is highly desirable.

 

Responsibilities:

 

• Agile Scrum Master responsibilities - Writing, decomposing, grooming and estimating Epics, Features, and User Stories
• Coordinate all program management activities ensuring that appropriate communications takes place across internal functional groups and with external customers as applicable
• Define project specific requirements and deliverables
• Understand the dependencies between
• Tactical focal point for all project-related activities
• Drive schedule development and rationalization
• Host, organize & participate in project meetings & conference calls, record meeting minutes and actions
• Drive to closure program issues related to day to day activities among multiple programs
• Communicate status & issues to management in a timely manner. Escalate issues appropriately
• Extensive experience with project planning Agile tools. JIRA, Kanban, etc.
• Track, update & monitor customer statistics on escalations, patch releases and release schedules 

 

Required qualifications:

 

• 10 years of successfully managing complex software engineering development and software engineering programs with demonstrated experience in planning, forecasting, budgeting and executing them.
• Strong project management skills with the ability to work on and track multiple projects simultaneously.
• Work with business and customer stakeholders to define product objectives and requirements
• Process oriented, track record of developing efficient process interfaces
• Energetic, action oriented with solid business sense