Clinical Operations Assistant Intern

Position Title: Clinical Operations Assistant Intern

Department: Care & Growth

Work Location: Sunnyvale

Annual Pay Range: $19 - $20 an hour
Job Type:    Full-Time Onsite

Position Overview

We are looking for a proactive and detail-oriented Operations Assistant Intern to support our Care & Growth team across a range of administrative, operational, and project-based activities. This role is ideal for an entry-level candidate seeking hands-on experience in business operations, sales support, customer relationship management, and project management within a mission-driven healthcare environment.

Key Responsibilities

General Administrative Support

• Facilitate supply requests and act as a liaison with the supply chain team to ensure timely fulfillment

• Maintain process documentation and update stakeholders 

• Support internal communications by coordinating updates with relevant stakeholders

• Prepare and distribute client handouts and marketing materials

• Handle additional administrative tasks as required

CRM & Data Entry

• Maintain and update client records, leads, and deal progress in Zoho CRM

• Assist in tracking and organizing customer interactions to ensure smooth client onboarding

• Ensure data accuracy and update workflows in CRM based on the BD team's needs

• Conduct market research on potential leads and business opportunities

Document & Agreement Support

• Assist with organizing and maintaining signed agreements and tracking their status in shared folders or simple tracking tools

• Support BD Managers and Account Managers by preparing documents for e-signature using platforms like DocuSign

• Help ensure that agreement templates are correctly named, formatted, and up-to-date before being shared externally

• Monitor incoming signed agreements and alert the team to follow-up actions when needed

Project Coordination

• Support the planning and execution of internal projects, national events, and local initiatives in collaboration with various teams

• Manage logistics, including coordinating timelines, tracking deliverables, confirming participants, and arranging shipments or materials

• Assist with budgeting, vendor communication, and expense tracking for assigned projects and events

• Help organize conference booth design, setup, and onsite logistics as part of event-related projects

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field (or equivalent experience) is REQUIRED

• Strong organizational skills and attention to detail

• Excellent verbal and written communication skills

• Ability to follow established processes, guidelines, and instructions with accuracy

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace

• Experience with CRM systems (e.g., Zoho CRM) is a plus

• Ability to multitask and work independently in a fast-paced environment

• Interest in healthcare, technology, or business development is a bonus

• Must be able to lift 50 pounds or more for event setup and logistics support