North America Monetization Strategy & Operations Sales Policy Lead

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.



Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.



The high-performing Global Monetization Strategy & Operations (MSO) organization is essential to enabling TikTok's advertising business growth. We partner with business leaders in strategy setting, revenue planning, sales & client incentive policy-making, driving operational effectiveness in tooling and sales processes, and ensuring productive and fruitful partnerships cross-functionally across internal teams.



Responsibilities

- Lead a team which drives sales policy setting, process definition & improvement, approval as well as execution.

- Establish clear policies & SOPs on sales policies including but not limited to: sales incentive plans, calculations, exceptions, account ownership etc.

- Evaluate the effectiveness of sales policies based on rigorous quantitative & qualitative analysis, identify & implement iterations.

- Drive accountability for execution (e.g. attainment calculations, exception approvals, system input, final payout etc) to ensure policies are strictly followed & payouts are accurate

- Revamp existing policies, processes & execution to drive stronger steering from the regional level, and higher consistency, efficiency & output quality across sub teams.

- Identify deficiencies in processes & tools and partner with internal teams to develop and implement solutions; drive the adoption of new solutions, as well as provide ongoing training & documentation.

- Navigate complex situations & processes, drive stakeholder engagement and alignment, make iterations based on feedback, as well as act proactively to anticipate potential blockers.

- Collaborate closely with NA & global teams across MSO, 3M, Legal, HR, & other XFN teams to drive initiatives.