Revenue Operations Manager

Job Summary

We are seeking a strategic, process-oriented, analytical Revenue Operations Manager to join our growing Revenue team. Reporting to the CRO, The Revenue Operations will be a critical part of the team, working to optimize our revenue generation processes, enhancing operational efficiency, and driving revenue growth across the organization.

Duties and Responsibilities

• Knowledge Management: Create and maintain documentation of team policies, processes, and workflows, identifying opportunities for improvement and partnering with relevant leaders to implement enhancements. Ensure operational team meetings are coordinated and documented, managing agendas, notes, and follow-ups.

• Sales Process Optimization: Partner with the CRO, revenue team members, and cross-functional stakeholders to streamline sales processes from lead generation to deal closure, ensuring efficiency and scalability.

• Operations Optimization: Research, propose, and help implement new operational approaches to improve team productivity, leveraging AI and automation tools where possible.

• Go-To-Market Strategy and Execution Support: Collaborate with product, marketing, and revenue leaders to operationalize comprehensive, customer-centric go-to-market strategies that maximize revenue opportunities.

• Revenue Performance Management: Monitor and analyze revenue performance against targets, identifying trends, risks, and improvement areas, and recommending corrective actions as needed.

• Cross-Functional Alignment: Act as a connective tissue across sales, marketing, product, and finance to ensure operational plans, KPIs, and reporting are aligned and clearly communicated.

• Team Enablement and Effectiveness: Collaborate with stakeholders to design and maintain enablement programs that accelerate ramp time, improve conversion rates, and drive revenue performance across the employee lifecycle.

• Forecasting and Analytics: Partner with the revenue leadership team to deliver timely, insightful reports such as monthly operating reviews, board materials, pipeline analyses, and weekly forecast summaries.

• Data Standards and Hygiene: Collaborate with RevOps, finance, and revenue teams to define, document, and enforce data standards and processes that ensure CRM and reporting accuracy.

• Technology Integration and Optimization: Evaluate, recommend, and support the implementation of revenue operations tools and systems to support scalability, automation, and process excellence.

Please note that this job description is meant to give a basic understanding of the position and does not cover every part of the job duties and requirements. InformData reserves the right to change or assign other duties to this position at any time.

Qualifications

• 5+ years of experience in Revenue Operations, Sales Operations, Business Operations, or a related function within a SaaS or technology company.
• Demonstrated ability to optimize sales and revenue processes (e.g., lead management, opportunity stages, handoffs between marketing, SDRs, and AEs).
• Process-oriented with a continuous improvement mindset — experience identifying and implementing operational improvements.
• Strong organizational and project management skills, with the ability to manage multiple initiatives and stakeholders simultaneously.
• Familiarity with GTM motions,