Patient Engagement & Recruitment Specialist

Working with Us
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Description:

The Patient Engagement and Recruitment (PER) Specialist is an important role in the effort to demonstrate value and monitor the effectiveness of our site and patient focused tactics.  The ideal candidate has effective communication and problem solving skills as well as being detail oriented.  They will work closely with the Strategy Implementation Lead to support the overall business operations and value added efforts of the Clinical Trial Engagement & Enrollment Team.

Responsibilities:

• Assists with the implementation of the engagement/recruitment plan under the direction of the Strategy Implementation Lead.
• Provides ongoing support to the overall business operations and financial management of the team with a focus on performance metrics, fund management and vendor tracking.
• Responsible for collaborating with the Recruitment Specialists in conjunction with protocol-specific recruitment campaigns.  Where needed, ensures the accuracy and functionality of content on Study Connect and partners with relevant business contact and vendors.
• Serves as CTEE point of contact for tracking of key workflow processes and maintains an ongoing awareness of current state activities in support of our business. May serve as a liaison between CTEE team and its stakeholders.
• Maintains ongoing awareness of the Study Connect Patient Screener process and responsible for maintaining tracking of ongoing screener updates/revisions from initial notification of clinical trial through completion of recruitment. 
• Meets regularly with various members of the CTEE team to review role-specific content, assess performance, review key performance metrics and take corrective action, when necessary.  Also, serves as a conduit for sharing identified issues and potential mitigation.
• Works closely with Recruitment Analysts, Business Insights & Analytics contact and other as needed to develop an understanding of the metric data available to monitor the effectiveness of various tactics including BMS Study Connect.
• Demonstrates an active interest in potential improvements to our business processes and recommends/supports new opportunities to expand our toolkit.

• Connects regularly with CTEE team leaders to provide updates, communication of issues and potential mitigation/resolution.  Meets regularly with Strategy Implementation Lead for coaching, feedback and overall development plan.
• Participates as a contributor to the ongoing development, maintenance and enhancement of BMS Study Connect by connecting with the broader team to obtain feedback and consider possible process improvements.

Qualifications:

• BA/BS preferred with a minimum of 1-3 years of clinical trial experience with an awareness of recruitment, retention and/or vendor considerations.
• Knowledge and expertise organizing and presenting financial and/or performance data
• Demonstrated ability to follow direction and work within a dynamic, ever changing matrix team
• Knowledge of the drug development process and basic principles of project planning and budget management.
• Effective communication skills with an interest in presenting to peer group and others
• Solution-oriented team player who seeks creative ideas and willingly shares with the team
• Position is based in Central New Jersey

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond