Key Account Manager, Distribution - Houston, TX
TeleflexAbout the role
Expected Travel: More than 50%
Requisition ID: 13560
About Teleflex Incorporated
As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through our vision to become the most trusted partner in healthcare, we offer a diverse portfolio with solutions in the therapy areas of anesthesia, emergency medicine, interventional cardiology and radiology, surgical, vascular access, and urology. We believe that the potential of great people, purpose-driven innovation, and world-class products can shape the future direction of healthcare.
Teleflex is the home of Arrow™, Barrigel™, Deknatel™, LMA™, Pilling™, QuikClot™, Rüsch™, UroLift™ and Weck™ – trusted brands united by a common sense of purpose.
At Teleflex, we are empowering the future of healthcare. For more information, please visit teleflex.com.
Anesthesia - At Teleflex, we promote the use of advanced anesthesia techniques to help improve outcomes and reduce healthcare costs. We equip clinicians with some of the most advanced medical devices on the market today, from our world-class brands including:
- LMA™ and Rüsch™ airway management devices designed to help reduce the risk of airway-related complications.
- Arrow pain management products designed to improve patients' post-operative pain experience.
Join a dynamic, growing team that offers healthcare providers advanced medical technology solutions that make a difference in patients' lives.
Position Summary
Based in Houston, TX the Distribution Key Account Manager will provide customer relationship management focusing on building strong business partnerships for account retention and expansion and growth opportunities for Regional Clients in the Distribution Division. Distribution, account management activities include strengthening client relationships, understanding client needs and objectives, establishing product forecasts and bringing forth new products and services that will create value and meet the objectives of the client. Driven to achieve results, the Key Account Manager will perform weekly client meetings, take initiative to resolve customer issues in a timely manner. This role will work closely with the Commercial Operations Team as well as the Clinical Affairs Training Team to ensure we are delivering world class experience, and lead the transition effort for new business opportunities.
This position will be responsible for selling Anesthesia Products such as Airway, and Respiratory to large and local Distributors. This role interfaces closely with the Senior Sales Director North America – Distribution, Anesthesia and Urology Care in developing, modeling, and executing the delivery of sales outcomes to meet annual BU financial plans. Other areas of core responsibility include key partnerships with leaders and team members in Clinical and Medical Affairs, Customer Service, Distribution Operations and Sales Operations teams. This role holds the responsibility for negotiating with and delivery of customer and contractual relationships with assigned key accounts.
Principal Responsibilities
• Sense of urgency for goal achievement with ability to successfully manage multiple activities simultaneously in a fast-paced environment.
• Supports Anesthesia and Respiratory product lines to achieve sales plans for the distributor in the specific region.
• Establishes sales goals for each Key account/distributor in conjunction with appropriate business / marketing / product managers.
• Works closely with marketing to implement plans, develop marketing tools and programs required to meet sales goals for the distributor and country.
• Travels frequently to distributor for business review, training, and customer visits to assure adequate emphasis is directed toward TFX product lines.
• Identify, select, and negotiate for appropriate distribution key accounts.
• Ensure development, refinement, implementation, management, and measurement of business performance KPI’s consistent with BU objectives.
• Provides Sales and Marketing management with insight and feedback gained through distributor and customer interaction to maximize efforts and efficiencies, productivity impact, and decision- making.
• Creates and maintains a favorable image for the company with distributors and customers in the marketplace.
• Advise management of quality problems, ensuring that corrective action is taken and that customers are properly notified.
• Keep management informed of competitors' activities through review of information from internal and external sources.
• Interface with Planning when necessary to help ensure adequate inventory positions
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