Privacy Product Analyst

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role
We are currently seeking a Analyst, Privacy Product - Privacy Services to work in the Privacy Service Center to support technical privacy set-up and implementations for WBD. 

In this role, your main responsibilities will include: 

• Troubleshoot issues related to cookie consent implementations on websites, mobile and CTV apps 

• Escalate and manage communication with vendor (OneTrust) 

• Create, maintain and update OneTrust configuration for Cookie Consent and other modules 

• Assist users across the enterprise with new product implementations or changes  

• Provision user access 

Your Role Accountabilities

Troubleshoot issues  50% time spent on the daily

• Assist teams and users in questions related to privacy tech configuration and set-up 

• Triage issues received through email and slack  

• Escalate issues to vendor support when needed 

Provision user access  

• Follow agreed process for user provisioning when requested 

• Manage incoming tickets for user access request in timely manner 

Create, maintain and update OneTrust configuration for various modules including Cookie Consent, Privacy Rights Automation, Data Mapping Automation, Policy & Notice Management, PIA & DPIA Automation, Reports 

25% time spent on the daily

• Configure/update geolocation rules and templates for digital assets based on applicable laws 

• Configure/update intake webforms 

• Create/update reporting templates 

• Update text and translations for policy pages 

• Create custom ad hoc configurations as needed 

• Update wording per legal instruction 

• Perform QA of configurations before release 

• Raise “bugs” or issues through appropriate channels 

Assist users across the enterprise with new product implementations or changes  25% time spent on the daily

• Be a point of contact for queries from brand, development, legal and other teams on Cookie Consent implementation on web, mobile and CTV 

• Provide guidance for blocking cookies, tracking technologies, SDK’s or similar on digital assets 

• Assist in configuration of new digital assets such as websites and apps including cookie scans in OneTrust 

• Assis