11450A - Supervisor, Warehouse

When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service.


With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently-located across the U.S.


SUMMARY:
Under general supervision, directs the activities of workers concerned with shipping and receiving of stored goods.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Reviews results of productivity and returns reports and compares them to established objectives, and takes steps to ensure that appropriate measures are taken to correct unsatisfactory results.
• Follows up on ALL customer requests and questions to ensure appropriate response is made and customer is satisfied.
• Treats all customers (both internal and external) with respect, courtesy and kindness.
• Upholds and complies with policies and attitudes adopted by the company.
• Accepts responsibility to think about how own actions and actions of associates effect customers and the company.
• Oversees shipping, receiving, slotting, sanitation, equipment, and truck loading.
• Checks all shipped orders.
• Invoices routes.
• Sets loading schedule each night.
• Check pick sheets for any errors or mis-keyed items.
• Security of facility after daily business hours.
• Uses computer to enter records.
• Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated.
• Exemplify the CSM core values of Partnership, Performance and Passion in all aspects of assigned duties.
• Other duties as assigned to reach Company goals.
SUPERVISORY RESPONSIBILITIES:
• Assigns duties to warehouse personnel. Issues written and oral instructions.
• Prepares work schedules and expedites work flow.
• Examines work for exactness, neatness, and conformance to policies and procedures.
• Maintains harmony among workers and resolves problems.
COMPETENCY:
To perform the job successfully, an individual should demonstrate the following competencies :
◦ Passion
◦ Technical Skills - Shares expertise with others.
◦ Teamwork - Contributes to building a positive team spirit; Puts success of team
above own interests.
◦ Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
◦ Organizational Support - Supports organization's goals and values.
◦ Professionalism - Approaches others in a tactful manner.
PERFORMANCE:
• Analytical - Collects and researches data; Uses intuition and experience to complement data.
• Problem Solving - Identifies and resolves problems in a timely manner.
• Technical Skills - Strives to continuously build knowledge and skills; Shares expertise with others.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Organizes or schedules other people and their tasks.
• Interpersonal Skills - Keeps emotions under control
• Professionalism - Approaches others in a tactful manner.
PARTNERSHIP:
• Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.
• Written Communication - Writes clearly and informatively; Able to read and interpret written information.
• Teamwork - Contributes to building a positive team spirit; Puts success of team above own interests.
• Technical Skills -Shares expertise with others.
• Professionalism - Approaches others in a tactful manner.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essenti