Senior Product Specialist

Company Description

We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100.

Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections.

We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programs for individuals and businesses.

Job Description

This role is based in our Chicago, IL office.

Join Technomic’s fast-paced Products team! Our passion is Ignite, the premiere SaaS platform for foodservice insights, dynamically answering questions like “which pizza toppings are trending?” and “why do Millennials love cold brew so much?”

We work side-by-side with our developers to create high-quality, intuitive tools for the largest restaurant chains and food manufacturers. You’ll work closely with users, product owners, and designers to groom our product roadmaps. As the ultimate product expert, you’ll prioritize and break requirements down into bite-sized chunks. When your new features go live, you’ll feel the satisfaction of making a real difference for our clients.

Position responsibilities:

• Develop deep expertise in the product and be passionate about creating the absolute best customer experience
• Gather and develop business requirements into epic and stories to build products that delight users
• Proactively engage stakeholders in design, priority setting, and implementation of the project
• Build coalitions among the various stakeholders to move projects forward
• Manage product development from the ideation phase to client launches
• Lead the communication plan for product launches
• Ensure new features meet requirements and identifies current or potential problems
• Track usage and provide solutions on how to increase it ongoing
• Analyzes problems encountered in testing and works with the team to determine the corrective changes
• Offers feedback on usability for a wide range of products
• Reviews user interfaces for consistency and functionality
• Provide solutions to make data imports and processes more efficient
• Work with Product Owners, Designers, and Software Developers in an Agile team environment

Qualifications

• Bachelor’s degree minimum
• 3-5 years of product-related experience in a software development environment
• Strong critical thinking and analytical problem-solving skills
• Strong sense of ownership
• Actively seeks challenging assignments, is genuinely excited by a challenge
• Communication in an organized and knowledgeable manner
• Manages time working on multiple projects simultaneously
• Ability to work on a team and individually
• Strong work ethic
• Self-motivated
• Strong proficiency in Excel and PowerPoint

Additional Information

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assista