Associate Distribution Operator (DESC) / Distribution Operator (DESC)

At Dominion Energy we love our jobs.  That’s right.  Love.  Every day we go to work filled with passion to be excellent, to creatively problem solve and to innovate.  These are exciting days for energy companies, and Dominion Energy aims to shape the future of energy in America. We are looking at all of our work with fresh eyes, retooling everything we do, in every part of the company, to operate more sustainably and to deliver energy more reliably than ever.  We are looking for interesting, independent thinkers and doers who can help shape the culture of a forward-looking company that’s proud of its rich legacy. Are you a change agent?  Do you think differently?  Do you want to fall in love with your job? If you answered “yes,” then read on!

 

Military service members and veterans with ranks from E3-E5, W1-W2, or O1-O3, plus appropriate equivalent combination of education and years of experience as outlined below will be considered for this opportunity. 

At this time, Dominion Energy cannot transfer nor sponsor a work visa for this position.

This position does not offer relocation assistance. 

 

Job Summary

Dominion Energy South Carolina has an opening for an Association Distribution Operator/ Distribution Operator located in Charleston, South Carolina. There is one position which will be filled at the level commensurate with the successful candidate's education, experience, knowledge skills, and abilities. This position performs switching and outage dispatching to include orders for field personnel to ensure safe work completion.

 

Responsibilities include, but are not limited to, the following:

• Ensures all reporting is completed to keep management informed of system conditions, circuit outages, key and critical customer interruptions, and extended outages.
• Communicates with contact center personnel and on-call personnel in business offices on status of distribution outages and service restoration efforts;
• Investigates customer issues, troubleshoots the nature of outage to identify the responsible party and helps customer understand and resolve internal electrical issues without dispatching a truck;
• Estimates arrival time for crews and communicates outage information;
• Dispatches trouble orders, communicates switching needed to resolve outage and issues hot line tags/clearance, instructs switching steps, releases hot line tags.
• Perform other duties as requested or assigned.

Required Knowledge, Skills, Abilities & Experience

Minimum Requirements (Note: A partial year of related work experience of 6 months or greater will be considered one year towards the qualifications):

 

Associate Distribution Operator:

• 0 - 2 years in utility operations or a comparable work environment. 
• Must successfully complete DESC dispatcher training and DESC dispatcher training courses.
• Knowledge of basic computer skills of Microsoft Office.
• Demonstrated knowledge of electric operations technical terminology and operating procedures.

 Distribution Operator:

• One (1) year DE Associate Distribution Operator experience OR
• Four (4) years’ experience as a DE Journeyman lineman/Journeyman Substation Electrician/Technical Specialist or commensurate experience OR
• Two (2) year Associates degree in a technical field and two (2) years’ experience in a utility operations or related work environment OR
• Military Experience - Certified Nuclear Reactor Electrical Operator (or comparable electric certification) and four (4) years’ military experience in an electric distribution operations related work environment or commensurate experience.
• Must successfully complete DESC associate dispatcher training and DESC Dispatcher training courses.
• Required experience in OMS, SCADA, GIS,CSR Desktop, NXT Communicator, CADS, Web Portal.
• Excellent PC Skills.
• Comprehends electric operations technical terminology and operating procedures

 

Additional Knowledge, Skills, and Abilities for Both Levels:

•  Excellent oral, written and interpersonal skills.
•  Excellent customer service skills.
•  Works well in a team environment.
• Demonstrated knowledge of electric operations technical terminology and operating procedures.
• Must be able available to work after hours, schedule overtime, and call out for emergencies and storm restoration.
• Must live within a reasonable commuting distance of the reporting location due to call out and emergency situations 

Education Requirements

Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education: Associate

 

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