Senior Program Manager, HR Systems & Team Member Experience Optimizations

COMPANY OVERVIEW

Moss is a national privately held construction firm providing innovative solutions resulting in award-winning projects. With regional offices across the United States, Moss focuses on construction management, solar EPC, and design-build. The company’s diverse portfolio encompasses a wide range of sectors, including luxury high-rise residential, landmark mixed-use developments, hospitality, K-12 and higher education, justice, solar energy and battery storage, and sports. Moss is ranked by Engineering News-Record as the nation’s top solar contractor and one of the top 50 general contractors. Moss prides itself on a strong entrepreneurial culture that honors safety, quality, client engagement, and employee development. Its employees consistently rank Moss as one of the best places to work.

POSITION SCOPE AND ORGANIZATIONAL IMPACT

Moss’ Senior Program Manager, HR Systems & Team Member Experience Process Optimizations, will lead enterprise-wide Human Resource technology and process improvement initiatives and ensure flawless execution of critical HR programs. This pivotal role will be responsible for end-to-end project delivery, promoting the adoption and adaptation of project management tools and methodologies, and serving as a strategic partner to the PMO. Additionally, this leader will help develop and mentor junior staff, oversee change management efforts, and integrate AI and enterprise initiatives into the HR technology roadmap.

This role combines high-impact project management with forward-thinking organizational leadership, works directly with internal clients and external vendors to ensure deliverables fall within the applicable scope and budget. The ideal candidate thrives in dynamic environments and possesses deep expertise in HR systems implementation, project portfolio management, continuous process improvement, organizational change enablement, and strategic alignment. They will bring structure, clarity, and forward momentum to multi-phase projects and act as a key liaison across business, technical, and leadership stakeholders.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Identify and define the business value, benefits, and outcomes for programs and projects substantiating HR Technology is delivering the right solutions at the right time with impactful purpose

• Ensure HR Technology delivers value to the organization by aligning HR programs and projects with Moss’s strategic objectives

• Lead large-scale, cross-functional HCM application implementations (e.g., Workday, Oracle HCM, SAP SuccessFactors), expansion of and enhancement to current HCM operational applications, and process improvement initiatives from initiation through go-live and stabilization

• Determine applicable development approach and lifecycle for programs and projects

• Develop and maintain detailed project plans, resource allocations, budgets, risk management plans, and communication strategies to monitor and track progress

• Define KPIs to measure performance using appropriate project management tools and techniques

• Engage and align business stakeholders, technical teams, vendors, and HR leadership to deliver seamless deployments

• Manage and drive all project lifecycle phases including requirements gathering, design, configuration, testing, deployment, and post go-live support

• Manage changes to scope, schedule, and budget and escalate to management when necessary

• Institute and manage employee/user adoption of applications and oversee HCM change management processes

• Coach and mentor junior project managers and staff to build capabilities and enhance delivery excellence

• Delegate project tasks based on individual strengths, skill sets, experience level, motivation level, and emotional intelligence

• Promote a culture of respect, continuous learning, improvement, and cross-functional collaboration

• Have working knowledge of multiple project management methodologies (Waterfall, Iterative Waterfall, Agile, Hybrid, SCRUM, Kanban…)

• Customize/tailor and scale enterprise PMO frameworks, templates, and tools for use within HRIT programs

• Ensure HR Technology project teams are trained and aligned with project management standards and project delivery best practices

• Extend and develop specific program and project management tools, processes, and procedures for HR Technology

• Perform risk management to minimize potential risks within and across projects

• Build quality into processes and deliverables

• Act as a key ambassador for HR Technology, ensuring strong alignment and coordination with the enterprise PMO and AI departments

• Partner with PMO and AI leaders