Senior UX Designer

Shape the Future of Mining with Komatsu Mining Technology Solutions: At Komatsu Mining Technology Solutions, we're not just talking about progress and innovation - we're making it happen. Our cutting-edge Modular brand solutions are powering mines worldwide, driving efficiency and sustainability in ways that seemed impossible just years ago.

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The Company

Modular Mining Systems is the global leader in mine management technology and a wholly owned subsidiary of Komatsu Ltd. Our innovative technology powers mine operations in every corner of the globe. The products we cultivate, the solutions we engineer and the service we deliver set us apart in the Mining Technology industry. We are more than a company, we’re a community of passionate, creative professionals striving toward a shared vision: to revolutionize the way the mining industry operates. With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation, and encourages you to think big, share ideas, and be yourself.

Job Purpose

As part of Komatsu’s UX Design team, you will assist in the entire design process of creating “an exemplary user experience that meets the exact needs of the customer, without fuss or bother.” You will dive deep into the user environment to understand, categorize, prioritize, and document user behavior and stakeholder requirements. With that understanding, you’ll design useful, usable, and desirable solutions, lead design reviews, and test your concepts with end users. You will contribute to a growing design system and freely develop your skills as a designer. You will coach designers on UX best practices and collaborate with business partners at all levels to further establish a human-centered design culture. 
If you are an empathetic, driven, and creative UX designer who wants to produce practical solutions in a dynamic and team-oriented environment, this is a great opportunity to work side by side with some of the biggest innovators in the Mining technology industry.

Travel Requirements

Some domestic and international travel is required to attend both internal and external meetings.

Job Duties and Responsibilities

Each day will present you with new challenges and opportunities to test and grow your skills. As a Senior UX Designer with Komatsu, you’ll be responsible to:

• Lead in planning, conducting, and analyzing user research activities like competitive analysis, workshops, interviews, ethnography, contextual inquiry, and expert reviews
• Lead and coordinate multiple design activities such as task analysis, journey maps, personas, workflows, wireframes, storyboards, mockups, prototypes, and design specifications
• Act as lead UX designer on specified projects and provide coaching and direction for other designers
• Oversee design consistency and ensure that the designs align with strategic goals
• Act as a liaison between design, development, and leadership teams to ensure smooth execution of projects
• Lead the evaluation of design solutions with actual or representative users and then analyze and prioritize that feedback to drive new design iterations
• Define and drive UX project timelines and priorities
• Master design tools and software to communicate design intent to other designers and project stakeholders
• Collaborate with product managers and development teams to translate design concepts into productized user interfaces while adapting to technical and scheduling constraints
• Live and share UI best practices and principles in areas like psychology, usability, learnability, controllability, localization, and internationalizatio

Required Skills

• Degree in Design, Human-Computer Interaction, Psychology, or similar
• 5+ years of experience as a UX, Product or Interaction Designer