Senior Manager, Sales Training

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Your Role at Baxter

THIS IS WHERE you build trust to achieve results

As a Senior Manager, Sales Training, you take pride in representing Baxter and our products. Your keen understanding of our deep portfolio of products and belief in the value and quality they provide to patients fuels your confidence. Our customers trust you and appreciate your knowledge and curiosity when finding solutions to meet their needs. You enjoy being on location, building relationships, and establishing trust with the doctors and nurses who use Baxter solutions every day.

As our primary connection to the healthcare professionals who rely on our products to save and sustain lives, you are the face and voice of our solutions. You enjoy seeing the connections between teams and how they work together to drive business results. The insights and feedback you share with your team and to cross-functional partners help validate and advise priorities and changes.

Your Team

We're a friendly, collaborative group of people who push each other to do better every day. We find unique strategies to make our sales teams the best that they can be and expand our skills by challenging ourselves and others.

The Sr. Manager, Sales Training - Care & Connectivity Solutions, is responsible for designing, developing, and delivering training sessions aligned with business goals that enhance the sales force and support clinician skills and knowledge, with a focus on developing identified competencies to positively impact sales results within the Care & Connectivity Solutions teams.

Leading and upskilling Sales Training Managers is a multifaceted responsibility that requires a strategic approach to team development, continuous learning, and the implementation of practical training programs. By focusing on mentorship, professional development, and collaboration, we can ensure that our Sales Training Managers are well-equipped to enhance the skills of the sales force, ultimately driving better performance and achieving business objectives.

This role will have 3 direct reports (manager level).

What you'll be doing

• Set clear performance expectations and conduct regular evaluations of Sales Training Managers. Offer constructive feedback and recognize achievements to foster a high-performance culture.

• Provide guidance and support to Sales Training Managers, helping them to develop their skills and advance their careers. This includes regular one-on-one meetings to discuss progress, challenges, and professional development goals.

• Foster a collaborative environment among the training team, encouraging knowledge sharing and teamwork. Organize team-building activities to strengthen relationships and improve communication.

• This role involves delivering training sessions, workshops, and seminars using various instructional methods like in-person training, e-learning, and blended learning approaches. The manager ensures that training materials are relevant and up to date.

• Composes and finalizes plans using modern learning approaches, crafting and implementing long-term programs passionate about a combination of formal instruction and experiential learning exercises.

• Collaborate with cross-functional teams, including Marketing, Sales, and Medical Affairs, to compose launch training plans, build training libraries, support launch metrics, and implement product launch strategies that meet business objectives and regulatory requirements.

• A critical aspect of the role is to supervise and evaluate the effectiveness of training programs. This includes analyzing sales performance data and feedback from participants to improve training content and delivery methods continuously.

• Frequently communicates and presents to Commercial Leadership for ongoing strategic endorsement and support in existing and new training needs.

• Capture feedback from the sales team regularly to continuously improve and find opportunities to supplement traini