Regional Sales Representative

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Job Description

Job Title: Account Manager

Location: Reports into Sugar Land, Texas but can be located anywhere

Department: Sales

Reports To: Sales Manager

Summary: Accredo Packaging is seeking a results-driven Regional Sales Representative to manage and grow our existing customer accounts. The ideal candidate will have a strong background in sales and account management within the packaging industry and will be responsible for building long-term relationships with clients, identifying new opportunities within existing accounts, and ensuring customer satisfaction.

Key Responsibilities:

Account Management:

• Serve as the primary point of contact for assigned customer accounts, ensuring a high level of client satisfaction.
• Develop and maintain strong, long-lasting relationships with key stakeholders within client organizations.
• Understand client needs, industry trends, and the competitive landscape to provide tailored solutions.

Business Growth:

• Identify and pursue opportunities to expand business within existing accounts, including upselling and cross-selling products and services.
• Develop and implement strategic account plans to achieve sales targets and drive revenue growth.
• Collaborate with internal teams (e.g., production, R&D, quality assurance) to ensure customer requirements are met and exceeded.

Sales and Revenue Management:

• Meet or exceed sales and revenue targets for assigned accounts.
• Negotiate contracts and pricing with clients, ensuring mutually beneficial agreements.
• Monitor account performance, including sales volume, profit margins, and market share, and adjust strategies as needed.
• Manage A/R and inventory to stay within terms

Customer Satisfaction and Support:

• Address and resolve any client issues or concerns promptly, working closely with customer service and other departments.
• Conduct regular account reviews and present performance metrics to clients, highlighting successes and areas for improvement.
• Gather and act on customer feedback to enhance the overall client experience.

Market and Industry Analysis:

• Stay informed about industry trends, market conditions, and competitor activities to identify new business opportunities.
• Provide insights and recommendations to the Sales Director and product development teams based on market analysis and client feedback.

Reporting and Documentation:

• Prepare and submit regular reports on account performance, sales forecasts, and business development activities.
• Maintain accurate and up-to-date records of all client interactions, contracts, and communications in the CRM system.

Team Collaboration:

• Work closely with the sales and marketing teams to develop promotional materials, product launches, and other initiatives that support account growth.
• Participate in team meetings, strategy sessions, and training programs to continuously improve skills and knowledge.

Qualifications:

• Education: Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
• Experience: Minimum of 3-5 years of experience in account management or sales, preferably within the packaging industry.

Skills:

• Strong negotiation, communication, and interpersonal skills.
• Proven ability to manage multiple accounts and projects simultaneously.
• Excellent problem-solving abilities and attention to detail.
• Proficiency in CRM software, Microsoft Office Suite, and sales forecasting tools.

Certifications: Relevant certifications in sales or account management are a plus.

Benefits:

• Competitive salary with performance-based bonuses.
• Comprehensive benefits package, including health, dental, and retirement plans.
• Opportunities for professional development and career growth.
• Supportive and collaborative work environment.