Assistant Warehouse Manager

Southshore is an ISO 9001: 2015 certified third-party logistics provider delivering cost effective integrated logistics and outsourcing supply chain solutions to businesses in Michigan, Indiana, Illinois, Nebraska and Iowa.
The Assistant Site Manager helps lead a team of lift truck operators (LTOs), auditors, customer service representatives (CSRs), and supervisors. The Assistant Site Manager plays a critical roles in ensuring the safe, efficient, and effective functioning of the regional distribution center (RDC), meeting customer requirements, and maintaining a high standard of operational excellence.

Essential Duties & Responsibilities:

• Assist Site Manager with day-today operations of the RDC. Help schedule, assign, and perform various warehousing duties including loading and unloading trucks, put-away and picking, and maintaining warehouse organization and cleanliness.
• Assist the Site Manager, as requested, with the company's HRIS system to ensure that timecard review and approval is completed for employees and temporary employees in a timely manner.
• Assist the Site Manager, as requested, to ensure temporary services receives timecards for temporary employees for payment to their employees.
• Lead, motivate, and direct the warehouse staff to deliver best-in-class customer service through operational excellence.
• Provide coaching and leadership to all site supervisory and on-supervisory personnel, and ensures the company's culture, values, and processes are upheld. Coaching includes, but it not limited to, disciplinary actions, performance improvement plans, and/or commendations.
• Foster a team environment that motivates, inspires, educates, and empowers or team members to reach their full potential.
• Effectively leading through clear, direct and respectful communication.
• Assist with inventory and audit control using warehouse management system (SAP).
• Conduct interviews with potential team members as necessary to ensure proper staffing of the RDC team.
• Maintain records and prepare reports according to processes and procedures.
• Drive continuous improvement through lean thinking and 5S mentality.
• Performs all duties in accordance with Southshore Companies safety manual.
• Regular (punctual and dependable) attendance is an essential function of this job.
• Other duties as assigned.

Education and/or Experience:

• Bachelors degree preferred, or an equivalent combination of education and experience.
• 5 plus years of warehouse management experience is required; additional education may be substituted for years of work experience.
• Powered Industrial Forklift License (we will train and provide certification). Prior license/certification is highly preferred.

Knoweldge, Skills, and/or Abilities:

• Leadership & management skills: must be excellent at leading, assigning work, and motivating staff to deliver exceptional performance.
• Proficient in Microsoft Office (work, Excel, Outlook, PowerPoint) products.
• Excellent written and verbal communication skills.
• Demonstrated ability to prioritize tasks, allocate resources efficiently, and meet operational objectives while managing administrative duties effectively in a continuously changing environment.
• Ability to interface and communicate with customers, the leadership team within Southshore Companies, and the customers' leadership team.
• Ability to pay attention to details.
• Ability to meet deadlines.
• Ability to work the hours the business needs (typically Monday - Friday) with flexibility during peak season, January - April.
• Mechanical aptitude skills are required.
• Knowledge of warehouse SAP program preferred.

Work Environment & Physical Demands:

• Occasionally required to lift and/or move up to 60 pounds.
• Regularly required to talk and/or hear to communicate with management, supervisors, employees, customers, and/or truck drivers.
• Manual dexterity is required for operating machinery.
• Occasionally required to bend, twist, turn, kneel, and/or squat.
• Occasionally required to stand and/or walk on the concrete warehouse floor.
• Occasionally required to use hands and fingers to handle or fell objects, tools, or controls.
• Occasionally required to stand, walk, sit and reach with hands and arms.
• Regularly required to sit and work on a computer,
• Specific vision abilities required by this position include close vision, distance vision, and ability to adjust focus.
• Must be able to work in various weather conditions and tolerate exposure to typical noises and smells associated with a warehouse.
• Safety equipment includes but not limited to hi-vis safety vest or shirt, safety glasses, gloves