Technician, Teleport Operations - Atlanta

What you will do 

• You test and successfully turn-up new services by performing installation and configuration of equipment, associated wiring/cabling and administrative requirements as directed by senior members of the Teleport Operations Team.
• You perform basic preventative/periodic maintenance checks of ground station equipment and associated sub-systems.
• You provide routine level 1 maintenance that includes switching of redundant equipment, performing power reset, and verification of equipment configuration. 
• Expand your knowledge while participating in trainings in some level 2 maintenance (removal, replacement and configuration of equipment).
• You perform basic components of emergency restoral procedures for ground station equipment like antennas, up- and downlink systems as well as baseband and video equipment.
• You will monitor the conditions of commercial services and terrestrial facilities, including the status of system alarms, station plant and facility subsystems while working with state-of-the-art monitoring systems and test equipment.
• You investigate and report any equipment deficiencies related to reliability, or efficiency for service operations.
• You escalate open issues to senior technician or more senior operations staff.
• You will prepare documentation, reports and updates for any service status change, maintenance and fault/repair/restoral

 Your required experience/skills  

• Vocational training or equivalent technical education, ideally in the field of Electronic Communications.
• 1 to 3 years of relevant experience.
• Must be able to work in a 24x7 shift environment (days/nights) and be available for on-call/call-in responsibilities. 
• Basic working knowledge of Satellite Earth Station technologies relating to Teleport Operations.
• General knowledge of ancillary plant systems such as HVAC, UPS, electrical switchgear and generating systems.
• Capable of working on various ground station communications systems, performs replacement of major assemblies.
• General understanding of RF theory and basic electronics.
• Ability to determine proper methods of testing equipment and RF/IF systems chains.
• Interest in learning new technologies and services, mainly related to Satellite Communications and Teleport Operations.
• Good organizational, multi-tasking and team player skills.
• Fluency in English.
• General PC skills and proficiency in use of “Office Suite” software.
• This role is subject to ITAR; candidates must be a US Person (this includes US Citizen, Permanent Resident or Protected Individual such as an asylee or refugee).

Your success in this role will look like: 

• Focuses on customer service.
• Adheres to policies and procedures.
• Adapts to changing priorities.
• Shows initiative.
• Thinks like an owner.
• Works effectively alone and in a team environment .
• Maintains a positive attitude.
• Demonstrates effective verbal and written communication skills.

It would be nice if you had: 

• General understanding of antenna drive-systems, high power amplifiers, Up/Down converters, fiber optic sub-systems, baseband equipment consisting of modems, multiplexers, broadband, IP technologies and video technologies/systems.
• General working knowledge of standard test equipment such as spectrum analyzers, frequency counters, power meters, synthesized generators, oscilloscopes, multimeters, bit error rate test sets.
• Good customer service skills.

How we support you: 

• Development opportunities supporting professional growth championed by our dedicated Learning & Development team. 20-25% of our positions are hired internally!
• Ways to get involved: satellite launch parties, company connect events, charitable activities, team social events, recognition programs, and employee resource groups.
• Wide range of benefits and perks to help you stay healthy, happy, and productive. These include paid leave programs, medical, tuition reimbursement, and retirement benefits, employee wellness offerings, and more! 

 

These benefits are designed to support your overall well-being and help you succeed in your role.

Our D&I Commitment

We’re committed to fostering a culture and environment of diversity, inclusion and respect – a place where everyone can show up fully as themselves and do their best work every day. We're a technology leader committed to advancing diverse, inclusive teams – where belonging is rooted in our culture. Intelsat has an established Diversity & Inclusion Council and Employee Resource Groups. Intel