Technical Product Owner

Who we are.
Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands.

In this role, you will be at the forefront of product strategy and drive key aspects of customer experience and getting products to market on some of the world’s preeminent web services brands. You will work with multi-disciplinary teams in India, USA, Australia, Singapore, Phillippines, and Ukraine with the goal of reinforcing Newfold Digital’s status as the premier web-presence services provider worldwide.

What you’ll do & how you’ll make your mark.

Knows the product 

• Lives and breaths the product, how it works, who uses it, when they use it, why they use it and understands the products’ limitations and impacts 

• Content authority for product features and their value.  Maintains a general understanding of the technology stack 

• Keeps up to date on unfolding circumstances and changes to the technology, competitive, market, regulatory, etc. landscapes.    And how those present opportunities or challenges for the product. 

Empathy for Customers 

• Know who their customers are, their needs, motivations, what is most important to them and why 

• Determines the value of new potential features, assessing them from the customer perspective and prioritizing the backlog accordingly 

• Constantly seeks, gathers and interprets customer feedback via multiple channels 

• Takes a data-driven approach to validate assumptions and identify opportunities based on patterns in the data for how their product is actually being used by customers 

Product Vision and Strategy 

• Possesses a deep understanding of the problem being addressed by the product or feature in order to communicate “the why” 

• Sets the product vision, purpose, guiding principles, goals, and measures to achieve the goals.  Motivates the team to take ownership and pride in what they develop towards achieving the vision. 

• Connects the product vision and strategy to corporate, brand, platform and or product group vision and strategy. 

• Inspires the team to bring their own creativity and insights to the problem to create better solutions 

Product Backlog 

• Determines business value for new ideas and features 

• Draws on a range of stakeholders and leverages a number of techniques (journey mapping, personas, user story mapping, prototyping, etc.) to breakdown initiatives and features into epics and stories.  

• Ruthlessly refines and prioritizes the product backlog to best achieve the product vision, purpose, goals and key performance indicators.   

• Ensures the product backlog is the