Italian-Speaking Technical Support Analyst

Ready to use your technical skills to make a real impact on the future of renewable energy? If you are a fluent Italian speaker living in Debrecen or Budapest, we have an exciting opportunity for you!

We are looking for an Italian-Speaking Technical Support Analyst to join our business partner's growing team. In this role, you will not just be a voice on the phone; you will be a vital part of the team, using your passion for technology and great communication skills to deliver a top-tier support experience.

This is more than a job; it is a chance to be part of a mission-driven company and truly make a difference!

What You Will Do

- Be the first point of contact for Italian-speaking customers, providing remote technical support.
- Dive into complex issues, diagnosing and resolving them with confidence.
- Collaborate with a supportive team, sharing insights and working together to solve customer challenges.

Requirements

Who You Are:

- You are fluent in both Italian (C1) and English (B2).
- You have a genuine passion for technical problem-solving
- You are interested in renewable energy and sustainable technology
- You are an exceptional communicator who can explain complex concepts simply and clearly

Location and working hours

This is a multilocational position, so either you can work in Debrecen or Budapest, depends on where you live.

• Our location in Debrecen: 4032 Debrecen, Vezér street 39.
• Our location in Budapest: 1132 Budapest, Váci street 22-24,
• Working Hours: 9:00–18:00 (1-hour break)
• Employment Type: Full-time

Benefits

What we offer

• A full-time, stable position in our modern support center
• Private health insurance package (with our partner company, MediCare)
• Paid training on systems, tools, and brand-specific knowledge
• Competitive salary and cafeteria benefit package (SZEP Card)
• A friendly, inclusive team environment with regular engagement activities
• Opportunity to support tech brands making a real difference in mobility, energy, and lifestyle
• Internal development and career growth opportunities