Director, Strategic Accounts

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone.  

 

Role Overview:

 

The Director, Strategic Accounts is a senior leadership role responsible for owning, scaling, and institutionalizing a strategic joint venture between the consumer durables organization and a technology partner. This role carries enterprise-level accountability for revenue growth, partner success, and long-term commercial viability across products and platforms.

Operating at both strategic and execution levels, the Director serves as the lead partner, ensuring alignment across executive stakeholders, regional teams, and cross-functional leaders. This is not a traditional sales role, but a general management–oriented leadership position focused on building a scalable business venture.

 

Key Responsibilities

 

• Own the overall strategic relationship with the joint venture technology partner
• Serve as the primary executive interface, leading governance structures, executive reviews, and escalation management
• Shape and evolve the long-term partnership strategy beyond initial launch, including roadmap alignment and expansion strategy
• Represent the partnership internally with senior leadership and externally with partner executives
• Own revenue targets, forecasting, and growth strategy for the joint venture
• Drive expansion across new products, regions, channels, and commercial models
• Partner closely with Finance and Business Management on pricing strategy, cost structure, margin optimization, and P&L visibility
• Ensure forecast accuracy and disciplined pipeline management
• Lead alignment across Product, Program Management, R&D, Marketing, Finance, Legal, Operations, and Regional Sales teams
• Translate partner needs into clear internal priorities and execution plans
• Ensure organizational readiness for launches, integrations, and global scale
• Influence and drive execution in a matrixed, HQ–subsidiary environment without direct authority
• Anticipate, manage, and resolve complex operational, commercial, and execution risks
• Lead critical issue resolution with urgency, structure, and accountability
• Ensure delivery quality, timelines, and partner satisfaction at an enterprise standard
• Help define operating model, roles, and processes required to scale the venture
• Contribute to long-term organizational design and capability development as the business matures
• Provide mentorship and direction to cross-functional leaders supporting the venture (direct reports may be added as the business scales)

 

Key Performance Indicators (KPIs)

Revenue and growth performance vs. plan

Forecast accuracy and pipeline health

Account and business expansion (products, regions, channels)

Partner satisfaction and executive relationship health

Speed, quality, and effectiveness of issue resolution

Long-term scalability and sustainability of the business model

 

Qualifications

12+ years of experience in Strategic Account Management and/or Business Development

Proven track record leading complex, enterprise-level partnerships or alliances

Experience operating at the director level with executive stakeholders, including C-suite exposure

Strong ability to influence across global, matrixed organizations

Demonstrated capability to balance strategy, execution, and financial discipline

Experience launching or scaling new ventures, platforms, or joint business models

 

Preferred Experience

Background in consumer durables, consumer electronics, or technology-enabled ecosystems

Exposure to IoT, smart home, connected devices, or platform-based business models