Collections Specialist/Financial Analyst

About Us:

Bosscat is a fast-growing, tech-driven home repair, renovation, and maintenance services platform that’s making homeownership simple, accessible, and enjoyable. 

We’re built on a simple but powerful premise: to champion and empower homeowners through innovative solutions – an approach that has allowed us to grow to serve 10 markets and land on the Inc. 5000 list of America’s fastest-growing private companies for three consecutive years. 

And, backed by our partnerships with the National Association of Realtors, RE/MAX and The Home Depot, among others, we’re primed to bring these solutions to the 140+ million homeowners and aspiring owners nationwide. 

If you’re highly skilled, growth-obsessed, share our values and are ready to play a key role in transforming a trillion-dollar industry, we want to talk!  

The Role:

Reporting to the Controller, the Collections Specialist/Financial Analyst is responsible for managing the company’s collections activities, ensuring timely and accurate tracking of accounts receivable, while also performing key financial analysis functions. This hybrid role plays a vital part in both overseeing collections to reduce risk and maintain strong cash flow and supporting the broader finance and accounting team with analysis that drives financial decisions. In addition, working closely with the Finance, Accounting and Operations teams, this position will play a critical role in communicating with our internal and external clients and evolving our collections and finance operations. The ideal candidate will have experience in both collections and financial analysis, excellent communication skills, is a driven self-starter, will have high follow-through, and a collaborative mindset, thriving in a fast-paced, tech-driven environment. 

Job Duties:  

Collections Responsibilities: 

• Identify account delinquency attributions and support a collections strategy and escalation plan and enhance a standardized process for identifying high risk accounts prior to default 
• Manage accounts receivable collections at a high volume, ensuring timely payments from clients and addressing any payment discrepancies or service delivery issues that require escalation 
• Monitor, track and evaluate the daily analysis of customer collections and disputed invoices/short-payment activity, including escalation procedures for delinquent accounts 
• Maintain accurate, detailed records of client interactions, payment schedules, and follow-up activities 
• Ensure timeliness and accuracy of accounts receivable collections reporting, including weekly accounts receivable agings and metrics pertaining to past due balances for senior management 
• Collaborate with internal teams such as Finance, Accounting, and Operations to improve the collections process 
• Understand the customer billing process and ensure that customers were billed correctly and that no discrepancies exist 
• Provide regular reports on collections status, outstanding balances, and related financial data to management 
• Analyze aging reports to determine risks and identify opportunities for process improvement 
• Conduct investigations on disputed invoices, working with internal and external stakeholders to resolve payment discrepancies 
• Evaluate aged items for allowance for doubtful accounts and bad debt write- off as well as refund analysis and credit memoranda 
• Perform customer invoicing functions 

  Financial Analyst Responsibilities: 

• Perform financial analysis related to company performance, providing insights into key metrics such as cash flow, profitability, and expense management 
• Provide information, accounts receivable account reconciliations and analysis necessary for month end close 
• Perform variance and trend analysis, driving process improvement, and recommend corrective actions 
• Support month-end closing processes by providing accurate financial data and analysis