RN Mission Control and Transfer Center

Job Summary
Responsible for ensuring the safe, successful and timely coordination of patient throughput associated with Corewell Health East. Supports safe bed assignment and patient flow including, but not limited to, bed assignments for all inpatient admissions (elective, direct, emergent/nonemergent) and inter- and intra- hospital transfer of patients. Prioritizes patient placement per hospital policy and infection control requirements. Utilizes critical thinking within the framework of the nursing process, while incorporating the principles of patient-family centered care. Assists in identifying and resolving operational issues pertinent to patient placement and throughput by collaborating with physicians and interdisciplinary teams. Evaluates and coordinates patient flow processes.

Essential Functions

• Utilize clinical expertise to assess and prioritize patient bed placement and transfers based on urgency of patient’s condition and utilization of available beds.
• Plan, prioritize and direct patient placement requests by evaluating pending discharges, transfers, and bed availability.
• Communicate with medical staff, clinical and operational teams to facilitate appropriate patient placement. Escalate barriers through established chain of command.
• Maintain service level commitments by handling calls in a timely manner. Adhere to appropriate standards of practice, policies and procedures.
• Demonstrate competence in the use of EPIC applications as they pertain to Bed Management.
• Delegate tasks as indicated for patient placement.
• Address and work in collaboration with administration to resolve issues arising from increased census and decreased bed availability.
• Demonstrate leadership in the professional practice setting and is responsible for continuing personal education, mentoring peers and participating in orientation of new staff.
• Stay up to date with current healthcare trends and initiatives and their impact on clinical decisions pertaining to patient placement.
• Complete a self-appraisal that includes professional goals annually and completes peer reviews.
• Actively participate in process improvement initiatives to improve patient safety and outcomes.

Qualifications

• Required Associate's Degree Graduate of an accredited school of nursing
• Preferred Bachelor's Degree BSN or higher
• 3 years of relevant experience Relevant nursing experience within an acute hospital setting, including but not limited to inpatient adult, pediatrics and critical care, emergency and urgent care. Required
• LIC-Registered Nurse (RN) - STATE_MI State of Michigan Upon Hire required

Physical Demands

• Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 20 lbs
• Waist to Waist > 5 lbs: Seldom up to 20 lbs
• Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
• Waist to Overhead > 5 lbs: Seldom up to 5 lbs
• Bilateral Carry > 5 lbs: Seldom up to 25 lbs
• Unilateral Carry > 5 lbs: Seldom up to 10 lbs
• Pushing Force > 5 lbs: Occasionally up to 25 lbs
• Pulling Force > 5 lbs: Occasionally up to 20 lbs
• Sitting: Occasionally
• Standing: Frequently
• Walking: Frequently
• Forward Bend - Standing: Occasionally
• Forward Bend - Sitting: Occasionally
• Trunk Rotation - Standing: Occasionally
• Trunk Rotation - Sitting: Occasionally
• Squat: Seldom
• Stair Climbing: Seldom
• Crawling / Kneeling: Seldom
• Reach - Above Shoulder: Occasionally
• Reach - at Shoulder or Below: Occasionally
• Handling: Occasionally
• Forceful Grip > 5 lbs: Occasionally
• Forceful Pinch > 2 lbs: Occasionally
• Finger/Hand Dexterity: Frequently
• Visual Acuity ¹ [None = No; Seldom = Yes]: Seldom
• Color Vision (Ishihara) Test [None = No; Seldom = Yes]: Seldom

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance, pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - 4700 60th St - Grand Rapids

Department Name

Mission Control