Sales Manager Client Value Executives

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What We'll Bring:

At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day. Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

What You'll Bring:

• Recruiting and building a team of Client Value Executives (CVEs), including talent management, team development, mentoring

• Build strong working relationships with leaders across TransUnion/Neustar products and services to ensure client successes and outcomes

• Retain and Grow Revenue: working with our clients to ensure TransUnion is seen as a valued and integral partner to achieving their goals, resulting in revenue growth for our clients and TransUnion

• Direct accountability for account retention (renewals), revenue growth, planning and forecasts

• This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Impact You'll Make:

• Recruiting and building a team of Client Value Executives (CVEs), including talent management, team development, mentoring

• Working with CVE senior leadership to establish territories, target, revenue budgets and goals

• Build strong working relationships with leaders across TransUnion/Neustar products and services to ensure client successes and outcomes

• Providing accurate forecasts of the portfolio revenue and retention

• Retain and Grow Revenue: working with our clients to ensure TransUnion is seen as a valued and integral partner to achieving their goals, resulting in revenue growth for our clients and TransUnion

  • Direct accountability for account retention (renewals), revenue growth, planning and forecasts

  • Work closely with Customer Success/delivery and product to achieve client objectives

  • Working with Account Executive (sales) as owners of strategic deal to grow the accounts

  • Represents positioning the TransUnion/Neustar portfolio of products and solutions to clients

• Primary Client Contact: You will also serve as the escalation point of contact for your client portfolio

  • Ensure we build and maintain relationships across our client organizations including upper and lower-level contacts in the portfolio as needed to retain and grow revenue

  • The first client escalation point for any concerns with regard to deliverables, finance/billing, support issues that are not being addressed to the clients satisfaction

  • Help the client navigate TransUnion/Neustar – connect client with the right resources and contacts as needed to explore additional solutions, resolve issues, etc.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, tuition reimbursement, additional (following any short-term disability) 10 weeks of parental leave with gradual return, adoption assistance, fertility coverage, spousal and domestic partner benefits, charity gift matching, employee stock purchase plan, retirement contributions with employer match, organizational growth potential through our online learning platform with guided career tracks, and access to TransUnion’s Employee Resource Groups. 

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

 

TransUnion's Internal Job Title:

Sales Mgr, Sales Leadership