Digital Channels - Scrum Master - Customer Management Service

DB Global Technology is Deutsche Bank’s technology centre in Central and Eastern Europe. Since its set-up in 2013, Bucharest Technology Centre (BEX) has constantly proven its capacity to deliver global technology products and services, playing a dynamic role in the Bank’s technology transformation.

We have a robust, hands-on engineering culture dedicated to continuous learning, knowledge-sharing, technical skill development and networking. We are an essential part of the Bank’s technology platform and develop applications for many important business areas.

Responsibilities:

• Facilitate agile ceremonies, through a clear understanding of the aim of each ceremony, taking corrective measures as required to ensure they are effective
• Help the agile team to continuously improve the effectiveness of their incremental delivery of value to clients & stakeholders by monitoring agile team metrics including velocity, Objectives & Key Results (OKRs) and team health while at the same time identifying inefficiencies in agile team operation and removing impediments to the agile team's progress
• Advise, facilitate, mentor and coach agile team members and stakeholders
• Understand the context of teams supported including strategic targets, delivery targets, structure, agile framework(s), constraints, team-dynamics, mindsets, human nature and technical considerations
• Foster a culture of continuous improvement, collaborative environment and advocate self-organization
• Join communities and forums in order to view influencing at work, and to improve your communication skills across a larger audience.  
• Collaborate with the Product Owner and agile team to ensure a healthy prioritised product backlog
• Collaborate with other Scrum Masters and Agile Coaches to continuously improve the agile process

Skills:

• You are expert in Scrum, Scaled Agile processes and related techniques, derived from leading agile teams in different environments
• You are comfortable offering guidance and leadership, both individually and at team levels
• You are structured and with strong problem-solving and conflict-resolution abilities
• You are passionate about agile values, coaching and supporting people to embrace changes to their way of working
• You have a continuous improvement mindset and dedication to finding new ways of working
• You put the needs of the entire team before that of the individual and helping others perform to the best of their abilities (Servant Leadership)
• You have excellent analytical and communication skills, you are emotionally intelligent, open-minded and collaborative
• You can recognize the challenges for management in transitioning to agile ways of working
• You have found opportunities in previous teams to increase return on investment,  reducing costs and saving time for the team
• You have the ability to connect the key elements of the relevant product technology, architecture, and delivery processes with agile process and practices
• You are able to work in a global multi-cultural environment
• Certifications in any of the following is a plus: PSM, SAFe, PMI, ICP

Well-being & Benefits

Emotionally and mentally balanced: We support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health.

• Empowering managers who value your ideas and decisions. Show your positive attitude, determination, and open-mindedness.
• A professional, passionate, and fun workplace.
• A modern office with fun and relaxing areas to boost creativity.
• Continuous learning culture with coaching and support from team experts.
• A culture where you can openly speak about mental health.

Physically thriving: We support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive. For example, Private healthcare and life insurance with premium benefits for you and discounts for your loved ones, healthier ways of working and check-up's.

Socially connected: We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self-confidence and well-being.

• 24 days holiday, loyalty days, and bank holidays (including weekdays for weekend bank holidays).
• Hybrid working model with flexible working options
• Enjoy retailer discounts, cultural and CSR activities, workshops, and more.

Financially secure: We support you to meet personal financial goals during your active career and for the future.

• Competitive income, performance-based promotions, a