Front Office Assistant

<h3>Company Description</h3><p>Part of the Ratiodata Group, Accesa is a leading technology company headquartered in Cluj-Napoca, with offices in Oradea and Munich. Over the past 18 years, the company has been establishing itself as an employer of choice for IT professionals who are passionate about problem-solving through technology and want to have a measurable impact through their work. </p><p>A trusted partner for major brands in Retail, Consumer Goods, Manufacturing, and Automotive, Accesa helps businesses embrace flexibility, adaptability, and evolution within their digital journey, through a large spectrum of tailored IT services, leveraging mainstream, niche, as well as legacy technologies.</p><p>Its sister-company RaRo delivers complex digital evolution solutions for highly regulated industries like Insurance and Banking and, together, the two companies cover the complete digital evolution journey of their customers, from hardware to software and managed services solutions. </p><p>With more than 1,000 IT professionals in its 12 Competence Areas and 5 Technical Offices, the two sister companies join forces to build a distinctive people-first culture that enables their people to thrive, their clients’ business to evolve and end-users to succeed.  </p><h3>Job Description</h3><p><strong>Your role</strong></p><ul><li>Represent the organization as the first contact for visitors, vendors, clients, potential clients, candidates, and couriers</li><li>Manage incoming calls and correspondence</li><li>Organize employee schedule</li><li>Complete tasks assigned by the Executive Director in an accurately and efficiently manner</li><li>Prepare various reports requested by the Office &amp; Vendor Manager</li><li>Collaborate with Finance &amp; Accounting teams in processes regarding Contract Management and Employee Benefits</li><li>Collaborate with the HR team regarding recruitment &amp; on-boarding topics</li><li>Ensure a high-quality customer experience</li><li>Manage office supplies, place orders, and schedule office stock replenishment</li><li>Fulfill queries raised by employees and vendors</li><li>Perform travel arrangements for customers and colleagues (airport/hotel/office transfers, travel &amp; accommodation plans)</li><li>Ensure that health, safety, and security rules are followed in collaboration with certified staff</li><li>Support the organization for company events</li><li>Maintain a neat and stocked office space and assist with special projects as needed</li><li>Manage conference room calendars and set-up for meetings</li><li>Supervise the cleaning services rendered in the office by third parties</li></ul><p><strong>Your team</strong></p><p>You will be joining an agile team of 7 members. Our purpose is to facilitate and improve the administrative and operational activities that take place in our organization and ensure a positive experience in relation with colleagues, partners, clients and suppliers.</p><p><strong>Professional opportunities </strong></p><p>You will have the opportunity to work in a continuous growing company, enjoy a pleasant environment where you are encouraged and guided to achieve your professional goals.</p><h3>Qualifications</h3><ul><li>Excellent communication skills</li><li>Proactive and positive attitude</li><li>Constructive and solution oriented mindset </li><li>Good English knowledge </li><li>Able to initiate and develop professional collaborations with members across the organization </li></ul><p><strong>Willing to develop:</strong> German language skills</p><h3>Additional Information</h3><p><strong>At Accesa &amp; RARo you can:</strong></p><p>Enjoy our holistic benefits program that covers the four pillars that we believe come together to support our wellbeing, covering social, physical, emotional wellbeing, as well as work-life fusion.</p><ul><li>Physical: premium medical package for both our colleagues and their children, dental coverage up to a yearly amount, eyeglasses reimbursement every two years, voucher for sport equipment expenses, in-house personal trainer</li><li>Emotional: individual therapy sessions with a certified psychotherapist, webinars on self-development topics</li><li>Social: virtual activities, sports challenges, special occasions get-togethers</li><li>Work-life fusion: yearly increase in days off, flexible working schedule, birthday, holiday and loyalty gifts for major milestones</li></ul>