IT Manager - Network & Operations - Information Technology (0226)

Posting number: 0804643

Department: Information Technology

Job classification: IT Manager - Network & Operations

Posting type: Open & Promotional

Categories: IT and Computers

Summary

This is an onsite working manager position, responsible for administering the enterprise environment and supervising the day-to-day activities of the Datacenter/Operations and Network Administrator staff. Under direction, performs administrative, supervisory, and complex technical work in administration of the operational aspects of Information Technology Department including system administration, database configuration, networking, voice/data communications and support; exercises supervision over operational personnel; performs related work as assigned.

This position will require the successful completion of a Criminal Justice Information Services (CJIS) fingerprint and background clearance within 90 days of employment, this must be maintained throughout employment.

Please note: The salary range for this position is $89,145 to $112,145 annually.

Examples of duties

(Illustrative Only)

• Recruits, manages, mentors, evaluates and writes performance reviews 
• Ensure regular communication to CIO/Deputy CIO concerning projects, risks, concerns, problems, and needs
• Provide project updates ensuring on time/on budget delivery of enterprise projects/initiatives
• Ability to analyze and resolve server/application/database performance, capacity, replication, and other distributed data issues
• Hold weekly meetings with assigned staff to track progress and project milestones
• Work closely with Division Leads to negotiate contracts and forecast expenditures
• Evaluates and develops procedures to improve departmental operations; directs preparation of documentation 
• Meet with internal/external customers regularly to better understand their operational needs
• Participates in budgeting, short and long-range planning, and development of department objectives
• Regular use of VMware, BigFix, PowerShell, Splunk, SolarWinds, WSUS, 0365, CyberArk, Netwrix, Nessus, and all other relevant Administration Tools
• Manage staff to update and track tasks and high priority projects within relevant project software
• Participates in the operational change control process, capacity plans and the Coconino County business continuance plans

Essential functions of this position include but are not limited to: walking; working with and around other staff and County employees; dealing with interruptions; repetitive motion (hand-wrist) for keyboarding; vision-acuity (near) for monitoring PC screen data; Color vision necessary for working with color coded cables; hearing and speech (ordinary conversation) for communicating with staff and customers; touch (finger dexterity) for keyboarding; Environmental hazards include electrical hazards associated with working with computers, servers and circuits, and potential for falls from ladders. 

Qualifications

Bachelor's degree from an accredited college or university in computer information systems, management information systems or closely related field and four years of progressively responsible work experience in Systems Administration, Database Administration, and/or Networking, including Voice and Data Telecommunications; at least two of the four years of which were in a supervisory role; OR

Associate degree from an accredited college or university in computer information systems, management information systems or closely related field and five years of progressively responsible work experience in Systems Administration, Database Administration, and/or Networking, including Voice and Data Telecommunications; at least two of the four years of which were in a supervisory role; OR

Six years of progressively responsible work experience in Systems Administration, Database Administration, and/or Networking, including Voice and Data Telecommunications; at least two of the four years of which were in a supervisory role; OR 

Any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position.

The ideal candidate will be an energetic, enthusiastic self-starter with an emphasis on the customer experience. This position will be working to support a 100+ server VMware environment providing critical services to Coconino County internal/external partners.