Fitness Floor

Do you love helping people feel their best? Are you the type who can spot a mis-racked dumbbell from across the room? We’re looking for a friendly, energetic, and approachable Fitness Floor Attendant to keep our space safe, clean, and welcoming.

What You’ll Do:

• Greet members with a smile (bonus points for remembering names!)
• Keep equipment clean, organized, and ready for action
• Help members learn how to use machines safely
• Keep an eye out for safety and form—because no one likes a rogue kettlebell
• Be the go-to resource for all things gym-floor

What You Bring:

• A positive, can-do attitude
• Comfort chatting with people from all walks of life
• Love for health, fitness, and helping others succeed
• A knack for keeping things tidy and organized

Perks:

• Free gym access (yes, you can work out here!)
• Fun, team-oriented environment
• Opportunity to grow in the fitness industry

If you’re ready to combine your passion for fitness with great customer service, we’d love to have you on our team!

POSITION SUMMARY 

The Fitness Floor Attendant working as part of the Health and Wellbeing Team, will deliver world-class customer service and relationship building skills to create a welcoming environment at the YMCA. The incumbent will also exhibit the core values of caring, honesty, respect and responsibility in all aspects of their work with the YMCA.  

THE YMCA AS THE THIRD PLACE 

To be the welcoming and transformative place - beyond work and home - where people feel most able to be their true selves; explore their purpose, dreams and goals; achieve health and wellness for their spirit, mind and body; connect with their community and feel a sense of belonging and possibilities like nowhere else.  

ESSENTIAL FUNCTIONS 

• Greet and check in with members; build relationships  
• Assist members with basic concerns and questions including class and program offerings  
• Maintain cleanliness in all areas of the fitness center  
• Report on any equipment outages  
• Fill the paper towel dispensers/wipes, and refill cleaning fluid  
• Proactively clean areas to ensure cleanliness and safety e.g., towels, trash, etc.  
• Maintain fitness tools as appropriate e.g., inflate fit balls, check exercise bands/tubes  
• Set up orientation appointments    
• Attend all training courses, staff meetings and in-services without exception  
• Be knowledgeable and supportive of the YMCA annual support campaign, and general procedures and policies, including personnel guidelines, facility access procedures, membership policies, and emergency plans  

WORK ENVIRONMENT & PHYSICAL DEMANDS 

• Physical demands described here are representative of those needed to successfully perform the essential functions of this job; reasonable accommodation can be made to enable individuals with disabilities to perform essential functions  

• Frequently required to sit, reach and must be able to move around the work environment   

• Occasionally lift and/or move up to 75 pounds  

• Specific vision abilities required by this job