COLLECTIONS/SPECIAL ACCOUNTS OFFICER - Bilingual preferred

Job DetailsJob Location: Albuquerque, NM 87109Position Type: Full TimeEducation Level: High School Degree or EquivalentTravel Percentage: NoneJob Shift: DayJob Category: BankingJoin our dynamic team by working exclusively at our administrative office in Albuquerque, NM. Your presence on-site is essential for this role. 

Schedule of Work:
- Monday through Friday: 8:30 AM to 5:30 PM
- Rotating Saturday: 9:00 AM to 1:15 PM
Please note that this schedule is subject to change as needed.

As a valued full-time team member, you'll enjoy fantastic benefits that promote your health and well-being:

Comprehensive Medical, Dental, and Vision Insurance


Paid Short-Term Disability, Life Insurance, and AD&D


Holiday Pay, Vacation, Birthday, Floating Holiday & Sick Leave


Tuition Reimbursement for Professional Development


401(k) Plan with Employer Match


Pension Plan for Long-term Security


Exciting Opportunities for Career Advancement

We’re here to support your growth and well-being!

OVERALL JOB PURPOSE:

The duties and responsibilities of the Collector position include but are not limited to:

DUTIES AND RESPONSIBILITIES:

Collects past due loan payments in accordance with policies and practices


Ascertains reason for delinquency, counsels and work with members to cure delinquent accounts by making payment arrangements enlisting cooperation of member


Performs skip tracing


Markets repossessions


Recommends accounts for charge off


Makes recommendations for extension agreements and loan modifications


Maintains accurate and current records of collection activity


Investigates credit bureau disputes

QualificationsEDUCATION AND EXPERIENCE REQUIREMENTS

High school degree or equivalent
Two to four years collections experience required with progressive responsibilities in collection procedures
Productive degree of initiative to manage large volume of delinquent accounts independently
Familiarity with the Fair Debt Collections Protection Act
Ability to accurately assess and analyze consumer credit reports
Good oral and written communications skills
Ability to effectively negotiate bad debts
Flexible in judgment making
Able to handle difficult individuals with a relative degree of ease

BENEFITS:

Medical, Dental & Vision Insurance
Paid Short-Term Disability, Life Insurance and AD&D
Paid Federally Recognized Holidays
Vacation, Birthday, Floating Holiday & Sick Leave
Tuition Reimbursement
401(k) with Employer Match
Pension Plan
Opportunities for advancement

** Please submit an employment application to www.sandia.org/careers ***

Sandia Area Federal Credit Union (SAFCU) is an Equal Opportunity Employer.

Sandia Area Federal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.