Facilities Contract Manager

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Facilities Contract Manager

                        

Location

Cleveland

                    

Facility

Cleveland Clinic Main Campus

                     

Department

Facility Admin And Real Estate-Operations

                      

Job Code

T99122

                     

Shift

Days

                       

Schedule

8:00am-5:00pm

                       

Job Summary

                         

Job Details

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the country. You will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. 

 

As a Facilities Contract Services Manager, you will be responsible for utilizing best practices to increase planning and execution efficiency and to deliver services that fully meet the Cleveland Clinic's requirements at the lowest lifecycle cost. You will also provide operations management and contract administration for enterprise-wide outsourced facilities services related to Mechanical, Electrical, Plumbing (MEP), and other facility support areas across Cleveland Clinic properties. 

 

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being, and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare. 

 

A caregiver in this position works on a hybrid schedule, with two in-office days and three remote days each week, Monday–Friday, 8:00 a.m. to 5:00 p.m. The caregiver must reside in Northeast Ohio. 

 

A caregiver who excels in this role will:  

• Oversees Facilities Support Vendor Contracts for maintenance, repair, and restoration of assets to maintain facility operability (e.g., pump replacements, door repairs, flood cleanup). 

• Partners with Supply Chain to align vendor strategy, procurement processes, and sourcing of facility products and parts. 

• Provides day-to-day quality assurance of service contracts through performance sampling, site audits, tenant interviews, and subject matter expertise. 

• Maintains and updates contract specifications based on facility changes, inventory shifts, or budget considerations. 

• Collaborates with facility directors and leadership to identify energy reduction targets, plan related projects, and secure necessary funding. 

• Coordinates project implementation to meet energy and infrastructure goals. 

• Oversees enterprise-wide contracted property management services. 

• Reviews service provider contracts to define performance expectations, evaluation methods, and conduct timely quality reviews. 

• Ensures service qual