Overview
The pharmacy technician assists pharmacists in providing medication to inpatients of all ages and helps the pharmacist in any routine duties not requiring professional judgment.
Responsibilities
Medication Preparation & Delivery
Helps process and deliver medication to all patient care areas in a timely and accurate manner (ie, cartfill, ADC replenishment, ADC stockouts, secure sends, STAT medication orders, IV workflow software).
Accurately labels dispensed medications with correct expiration dates (ie out of refrigerator dating), tamper tape and other auxiliary labels prior to pharmacist check.
Executes time management skills to triage the priority of assigned daily tasks (eg, premix kit assembly, repackaging, IV batching, Medcarousel restock of daily purchase order, medication returns to MedCarousel)
Follows the assigned workflow and/or job card for assigned work areas.
Documents delivery of medication via the designated medication tracking software.
Answers incoming phone calls and utilizes a professional greeting, triaging skills and addresses medication verification, preparation or delivery concerns within scope of license and transfers requests to pharmacists when appropriate.
Demonstrates competence in navigating Meditech Expanse to perform tasks within scope of license.
Inventory Management
Assists with maintaining accurate inventory counts (ie, in Logistics medication storage areas, at the ADC during restocking, narcotic transactions, IV workflow software lot management counts).
Participates in the efficient and economical use of supplies and resources by rotating stock in storage areas and limits overfilling medication bins with excessive supplies in central pharmacy, in the IV room and at the ADC.
Notifies Purchasing Team or a supervising Pharmacist when medication stock and other supplies are critically low or out of stock and need to be re-ordered.
Performs assigned daily or monthly checks of any assigned pharmacy stock areas for removal of outdated medication (eg, ADC audits, cycle counts, KP)
Training
Functions as a preceptor when assigned to train Pharmacy Technicians.
Performs training tasks using on-the-job training methods and works side-by-side to teach the responsibilities.
Utilizes training techniques such as including explanation, demonstration, observation and feedback when working with a trainee.
Provides feedback to trainee and pharmacy leaders regarding progress and areas for improvement.
Assists the Pharmacy Leaders and/or the Training & Quality Coordinator by reviewing training checklists and paperwork and assesses competency of the trainee after demonstration is performed independently.
Attends department training opportunities and meetings offered by Pharmacy Leaders and/or Pharmacy Residents during the year.
Must successfully demonstrate competency, proficiency and safety on annual DCH competency assessments as developed by the Pharmacy Manager or Team Leaders.
Performance Improvement
Participates in department performance improvement activities (eg culture of safety, employee engagement,
attends group feedback sessions, submits ideas for new processes, identifies areas for workflow or scheduling
improvements).
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Med Safety & Compliance
Reports medication events via MIDAS
Assists Pharmacy Team Leaders with providing information and follow-up related to possible controlled substance diversion when it is identified.
Performs assigned daily or monthly cleaning assignments as part of USP 795, USP 797 compliance and to maintain sanitary work conditions throughout the pharmacy.
Has working knowledge of all State and Federal laws and regulations affecting the practice of pharmacy.
Maintains annual continuing education requirements as required by the Alabama State Board of Pharmacy and the National Technician Certification Boards (if nationally certified) and to maintain current status on the pharmacy technician career ladder (if applicable).
DCH Standards:
- Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
- Performs compliance requirements as outlined in the Employee Handbook
- Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
- Performs essential job functions in a manner that ensures the safety of patients,