Project Manager

“We enable greatness in people and organizations everywhere.”

FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart. We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the  FranklinCovey All Access Pass, which is primarily sold through our Enterprise Division, and the Leader in Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100, Fortune 500, thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our programs, books, and content with thousands of public and private primary, secondary, and post-secondary schools and institutions.

To learn more, visit franklincovey.com.

 

Title: Implementation Project Manager
Payroll Title: Implementation Project Manager
Division & Department: Enterprise Client Success
Status: Full-Time Exempt
Reports to: Manager, Projects
Location: Remote - Anywhere in the contiguous United States
Compensation: Anticipated compensation for this position is $61-83k*

Job Summary
The Implementation Project Manager partners with leaders in sales and consulting to ensure that a specific, pre-scoped, client project is planned and executed in a manner that meets client and internal expectations. The IM leads the launch of new accounts or growth launches within existing accounts.  This strategic role generally involves delivering complex, often multi-solution engagements and professional services to a wide variety of clients and their global partners. The ideal candidate will have project management experience in the Training & Development, Leadership & Organizational Development and Consulting arena.

Essential Job Functions

• Ensure customer satisfaction and professional client interactions through seamless delivery of FranklinCovey solutions to clients 
• Manage the execution of large-scale projects, which may include multiple work-streams, stakeholder management for internal and external project teams 
• End-to-end project lifecycle from initiation and setup through closing out when implementation is complete 
• Support and partner with multiple functions within FranklinCovey to set up, support and maintain internal systems and portals, registration support, deliver data to other functions, budget and financial tracking, and other groups as project scope dictates
• Create specific and individual Project Plans and maintenance through life cycle.  Lead project team in the monitoring of costs, schedule, and performance of component projects, while working to ensure overall success of the program  
• Comfortability in writing communications and documents, including invitations, for client multi-modality communications across multiple levels of the client organization
• Manage project financials including monitoring the budget, billing process, time and expenses, partnering with FranklinCovey support teams on invoicing and contract alignment, as needed
• Communicate with key stakeholders on the project status regarding forecast, completion rates, variances, billings, and backlog on projects 
• Serve as primary point of contact for client information, updates, delivery,