Field Technician III

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo is seeking a Field Technician III to be primarily responsible for performing duties associated with hands on functions within the telecommunications industry. Our Field Technician III will be moderately proficient in the troubleshooting and maintenance of various types of equipment noted. Our Field Technician III will have a strong technical, mechanical and electrical background and be familiar and proficient around all major manufacturers of transport equipment, high voltage electrical systems, DC power plant as well as knowledge of critical infrastructure, ISP/OSP and all associated test systems to include optical, electrical and power testing equipment associated with the telecommunications Industry. Our Field Technician III will proficiently install, test or turn up a variety of telecommunications equipment including SONET, TDM, DWDM, IP or Ethernet based equipment with limited supervision from the team lead or manager. They also troubleshoot and handle maintenance of various types of equipment noted.

The assigned shift may vary based on needs of the business and typically includes an "On-Call" shift rotation.

Please Note: Candidate must be located within 60 minutes of Portland, OR.

Responsibilities:​

• Lead installation, testing, turn-up, and integration of fiber optic systems, including complex network hardware, transport equipment, and infrastructure

• Execute and oversee work related to R&S, COP, and FIRN processes, ensuring accuracy, completeness, and compliance with standards

• Perform advanced fiber testing and troubleshooting using equipment such as OTDRs, power meters, and spectrum analyzers

• Interpret engineering designs, schematics, and network diagrams to ensure accurate installation and configuration

• Serve as on-site technical lead, coordinating activities across technicians, vendors, and cross-functional teams

• Ensure all work meets established installation standards, quality requirements, and customer expectations

• Review and validate work performed by junior technicians, including documentation, testing results, and photo requirements

• Identify and resolve issues proactively to prevent delays, rework, or customer impact

• Maintain accurate documentation of installations, changes, and test results in applicable systems

• Support inventory management, ensuring proper handling and accountability of materials and serialized assets

• Enforce safety standards and ensure compliance with all regulatory and company policies

• Provide coaching, mentorship, and training to Technician I and II team members

• Support continuous improvement initiatives related to process efficiency, quality, and cost reduction

Qualifications:

• Field-based role requiring travel to customer and network sites

• Ability to work in varied environments (indoor, outdoor, heights, confined spaces)

• Ability to lift up to 75 lbs and handle physical job requirements

• May require evening, weekend, and on-call support

• The assigned shift may vary based on needs of the business and typically includes an "On-Call" shift rotation

• Experience with installing, testing or turning up a variety of telecommunications equipment including SONET, TDM, DWDM, IP or Ethernet based equipment required

  • OTDR experience preferred

  • DC Power experience preferred

  • Up to 1G, 10G, 100G, 400G

• Circuit testing experience preferred

  • RFC2544, RFC6349 Truespeed, iPerf, Y.1564 preferred

  • Familiarity with

    • Optical Power Meter

    • Digital Multi-meter

    • Fiber Identifier

    • Fiber Scope

• Read and interpret documents such as OSHA/Company safety rules, MSDS, MOP's, CLR/DLR, process and procedure documents as well as vendor documentation

• Follow all personal safety policies and procedures