Senior Technical Project Manager (Multiple Positions)

Responsibilities

About ByteDance
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.


Why Join Us
Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.
Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.
To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.
Join us.

About the Team
Our team plays a crucial role in ensuring the company’s success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you’ll be part of a team that’s developing new solutions to new challenges. It’s working fast, at scale, and we’re making a difference. We are looking for talents to join us on this exciting journey!


Responsibilities
- Support our PICO (Virtual Reality Group) B2B projects by coordinating with internal and external resources to accomplish project goals and ensure that key deliverables are met on time.
- Create and manage project schedules and address and resolve project issues.
- Become a subject matter expert in workflows spanning a variety of Partner Protection disciplines in order to effectively advocate for operational excellence.
- Monitor project status and changes, and ensure delivery quality.
- Collect requirements from enterprise customers and work with the Product teams to deliver key results.
- Work closely with cross-functional teams to provide software and hardware support to enterprise customers and partners.
- Develop strong cross-functional partnerships and implement optimal solutions.
- Train channel partners and resellers to be certified as technical experts on PICO.
- Work on expansion of account support into Top-10 Let accounts.
- Work on expansion of pre-sales and post-sales technical work into Canada and LATAM.
- Launch and manage North American developer newsletter to provide consistent updates on software and hardware ecosystem.

Qualifications

Qualifications
Must have a Bachelor’s degree in Computer Science, Engineering (any), Information Technology, Management Information Systems, Data Science, Business Analytics, Statistics, Mathematics, or a related field, and 2 years of related work experience.

Of the required experience, must have 2 years of experience in each of the following:
- Planning, developing, and executing projects in Waterfall and Agile methodologies; and
- Interfacing directly with team members, stakeholders, and organization leaders to communicate objectives, status, risk, and updates.

Of the required experience, must have 1 year of experience in each of the following:
- Software development project management including building development processes and coordinating release schedules;
- Creating and maintaining the software development roadmap for the engineers;
- Working within project or program team settings to diagnose problems, supporting decision making, influencing project or program direction and stakeholder decisions, collaborating with cross-functional teams, and driving change; and
- Developing project timeline, gathering requirements, assessing risks, and leveraging written formats (presentations and storylines) to influence executive level decisions.

TRAVEL REQUIREMENT: Domestic travel up to 25% required.

Type: Full time, 40 hours/week
Location: New York, NY
Salary Range: $110222 - $198444 per year

To Apply, click the apply button below. Contact lpresumes@bytedance.com if you have difficulty submitting resume through the website.

ByteDance Inc. is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Bytedance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ByteDance Inc. is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs o