Case Manager - Mental Health Services - 991387

We are excited that you are considering joining Nova Southeastern University!

Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.

We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.

 

Primary Purpose:

Supports student well-being and addresses behavioral concerns across all university campuses; conducts intake and triage assessments, manages crises, and provides referrals, outreach, consultation, and administrative support; ensures students are connected to appropriate care and resources, facilitating timely interventions that reduce behavioral health symptoms and promote stability.

 

Job Category: Exempt

Hiring Range:  $62,300

Pay Basis:  Annually

Subject to Grant Funding? No  

Essential Job Functions: 

1. Conducts assessments of students’ physical and mental health, needs, preferences, and abilities to create individualized care plans.

2. Supports daily office operations by managing the case management system, delivering therapeutic support, and ensuring continuity of care and timely follow-up for students.

3. Addresses students’ psychosocial needs by connecting them with appropriate campus services (e.g., NSU Center for Student Counseling and Well-Being) and community resources.

4. Responds to student and family concerns related to mental health crises and provides guidance to members of the campus community referring students for support.

5. Assists in planning and implementing outreach initiatives to promote awareness of mental health resources and programs.
6. Participates as a member of the NSU CARE (Concern, Action, Review, Engage) Team to support communication, case tracking, and follow-up.

7. May serve as the clinical resource in the Director’s absence.

8. Monitors and follows up on open cases to ensure appropriate assessment, referral, and compliance with recommended care.

9. Coordinates with students and, when appropriate, their legal guardians to support post-hospitalization academic planning, including readiness-to-return processes and follow-up communication with relevant University offices.

10. Provides daytime on-call support for crisis intervention and related student needs.

11. Guides and supports Graduate Assistants assigned to Mental Health Engagement and Well-Being.

12. Collaborates with faculty, staff, and campus partners, exercising discretion and sound judgment in communication and information sharing.

13. Responds to students and families during mental health crises, and addresses referrals or inquiries from the campus community.
14. Serves as a liaison and advocates for students, their families, and peers.

15. Coordinates support and interventions for individuals in distress.

16. Documents student progress, including referrals, compliance, and significant interactions.

17. Represents Case Management at university functions by leading training, presentations, and orientations.

18. Conducts follow-up with discharged students to assess service satisfaction and ensure ongoing well-being.

19. Designs and delivers educational programs, training sessions, and presentations for students, staff, and faculty at university-wide events.

20. Provides case updates and participates in supervision with leadership and team members.

21. Collects, analyzes, and prepares reports, data, and summaries.

22. Develops and implements social and educational programming.

23. Contributes to the continuous improvement of case management practices and departmental operations.

24. Completes other projects as assigned.

25. Perform other duties as required or assigned.

Job Requirements: 

Required Knowledge, Skills, & Abilities: Knowledge:
1. Knowledge of crisis counseling and mental health interventions, emergency response, and related mental health policies and procedures.
2. Understanding of how mental health concerns may overlap with disability services, with the ability to work collaboratively with Student Disability Services (SDS).
3. Knowledge of Title IX and other compliance requirements, with the ability to unders