Sr. Technical Program Manager, Healthcare Security, Healthcare Security

Amazon Healthcare Security is on a mission to reinvent healthcare and drive the future of medicine. Privacy and Security are essential parts of this mission as it earns and maintains customer trust. The Healthcare Security team is looking to hire great people who are passionate about the future of healthcare, are excited about solving complex problems to protect our customers and raising the bar for privacy and security standards.

If you are a self-starter, action oriented and customer focused Technical Program Manager (TPM), this might be be the role for you. This position will require a broad set of skills that will range from deep-dive analytical problem solving to executive reporting. You will work directly with leadership, service teams, business operations teams, TPMs, and compliance professionals to ensure that Amazon Pharmacy services are compliant with our security and privacy policies.

The right person will demonstrate proven leadership in managing complex compliance or risk programs from start to finish. They will have experience in managing projects with multiple stakeholders requiring the ability to effectively manage the project across several teams. A strong bias for action, strategic planning and thinking, and the ability to organize and deliver new initiatives. Have an understanding of how to evaluate control effectiveness; understand potential risks and how to address them; be able to deliver high priority projects; and have the ability to prioritize mitigation efforts using risk management concepts.

Key job responsibilities
• Drives program, initiative, and corresponding deliverables, provide strategic direction, escalation management, and deliver regular communications to senior leadership and program stakeholders.
• Applies meticulous organizational skills, exceptional writing skills, high attention to detail, spot-on judgement, and vigorously advocates for the customer.
• Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions.
• Owns communications to stakeholders on progress, issues, and risks including regular status updates while identifying opportunities to invent and simplify recurring processes that scale with a growing organization.


A day in the life
This position within the Healthcare Security organization represents a rare opportunity to get in with a fast-growing Amazon Healthcare business. This high visibility role will require Senior Executive communication and influencing while working with stakeholders across multiple organizations. You will be determining program enhancements required to scale the business and security. You will regularly deep dive issues to determine the root cause and partner with stakeholders for resolution, including the right stakeholders as needed. This role has regular interaction with various business units across Amazon and requires strong interpersonal and communication skills. You will manage end-to-end projects, often managing multiple projects at once, while demonstrating high judgement, clear communication, creative approaches, the ability to think big, and a consistent track record of delivering results.



About the team
The Amazon Stores Security team is responsible for protecting Amazon’s information assets. We partner across Amazon’s Stores business units to build and monitor a secure environment for the Amazon business, software and data. We provide security “In the Cloud” and enable scalable mechanisms for software developers and systems to meet Amazon’s security and privacy requirements. We are both a customer and a partner to AWS in raising security awareness, providing scalable tools, and protecting shared infrastructure.

Amazon’s mission is to make it dramatically easier for customers to access healthcare products, reinvent healthcare and deliver the future of medicine. Towards this mission, we are building the technology, products and services, that help customers find, buy, and engage with the healthcare solutions they need. In the United States, we have launched Amazon Pharmacy, Amazon Clinic, and recently acquired One Medical towards this mission. Paramount to our success is ensuring that customer health data is secure and our services are designed with security as top priority. Stores Security Team's Healthcare security organization is looking for world class security-minded Program Management who can drive, innovate, and communicate security initiatives that positively impact healthcare security at Amazon.

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Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional pat