Associate Vice President Home Infusion

Department:

38410 Pharmacy - Pharmacy

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Monday through Friday. Hybrid remote requiring on-site at all four Home Infusion locations. Charlotte, Milwaukee, Oak Brook, and Green Bay.

The Associate Vice President is accountable for enterprise-wide home infusion and specialty pharmacy operations and ensures network operations perform at a high level on all key organization strategies: Growth, Revenue & Operating Performance; Patient Safety; Consumer Experience; and Teammate Engagement. The leader ensures performance to growth and operating margin budgets; develops standard operating protocols, policies & procedures and ensures they are deployed throughout the enterprise-wide network; and drives the development and deployment of new treatment service offerings. This leader works collaboratively with the Post Acute, Acute, and Ambulatory Executive Management teams to implement organization strategies and effectively coordinates home infusion & specialty pharmacy services across the continuum of care.

This is a remote-first role requiring multi-state travel between pharmacy service sites, including Charlotte, Milwaukee, Oak Brook (IL), Green Bay (WI), and corporate headquarters. Candidates must reside within the operating market. Relocation assistance is available.

• Oversees home infusion & specialty pharmacy network operations. Directs/leads site/branch pharmacy directors & managers, collaborates with site nursing leaders to ensure operations are efficient and support high quality & safe patient care. Minimizes service & materials costs while ensuring high levels of customer service and safety. Deploys operating standards and methods network wide. Ensures each site is compliant with applicable organization, regulatory and accreditation standards.

• Oversees home infusion network operating budget, revenue, operating margin & capital. Works with executive operations, finance, business development leaders as well as local site pharmacy leaders to develop home infusion site operating budgets and ensures both top line and bottom line performance to budget.

• Ensures profitable growth for the home infusion & specialty pharmacy network. Works closely with business development and local site pharmacy and nursing leaders to create & implement growth plans within each site’s service region. Evaluates new business opportunities, developing and deploying new service offerings throughout the network. Assists sales team with developing account relationships and maintains personal relationships with key account stakeholders. Ensures clinical services and operations support growth plans.

• Oversees enterprise wide home infusion & specialty pharmacy patient care provision and standards development. Deploys standards network wide. Ensures policies & procedures, care provision protocols, and safety methods are consistent with organization standards and industry accepted standards of care as well.

• Develops and ensures a culture and work environment that supports organization vision, effectively engages teammates, and provides for teammate development. Develops pharmacy staff training and development programs and deploys network wide. Oversees home infusion branch/pharmacy managers –hiring, performance management, development and discipline.

• Oversees home infusion & specialty pharmacy program revenue qualification practices and collaborates with Patient Accounts and local site pharmacy managers to support effective revenue cycle and accounts receivable management.

• Develops and implements home infusion product and equipment formulary standards. Collaborates with System Supply Chain as needed to aggregate network volume to achieve best pricing.

• Develops, tracks and intervenes as necessary to ensure performance to Key Performance Indicators (KPI’s) relevant to home infusion operations.

• Oversees network referral process and works collaboratively with Post Acute division Intake directors to ensure effective transition to home care. Develops home infusion and specialty pharmacy patient acceptance policies and works with Post Acute Intake leaders to imp