Senior Manager, Technical and Operator Training- EDT

Job Overview

Komatsu has a rare opportunity for a Senior Manager of Technical and Operator Training focused on our Electric Drive Trucks!

The Senior Manager will oversee the development and delivery of instructional content supporting Komatsu Electric Drive Truck products. This includes managing training personnel, coordinating course creation, and ensuring materials are current and aligned with product updates.

The role involves scheduling training events, collaborating with subject matter experts and customers, and managing third-party content development. 

Key Job Responsibilities

• Lead, coach, and develop a distributed team of technical and operator training professionals supporting EDT and related surface mining products.
• Manage day-to-day team priorities, training schedules, workloads, travel coordination, and customer commitments.
• Partner with regional service teams, global strategic accounts, major accounts, and internal stakeholders to understand training needs and ensure the appropriate support is provided.
• Coordinate technical and operator training delivery for internal teams, regions, dealers, and customers, including national and global training requests.
• Support the rollout and execution of competency development programs tied to Komatsu mining products and service skill expectations.
• Build and maintain training roadmaps that identify where the organization needs to expand curriculum, update materials, improve delivery, and support technician development.
• Visit regions, branches, and mine sites to observe training delivery, gather feedback, understand current customer environments, and identify areas for improvement.
• Help promote and communicate the value of technical and operator training across the organization so the team remains visible, utilized, and aligned with business needs.
• Support career development and succession planning within the training team, including preparing for future workload growth, retirements, and potential team expansion.
• Oversee basic budget responsibilities.
• Create and deliver presentations that showcase the training team’s capabilities, services, and impact.

Qualifications/Requirements

• Experience:
  • 10+ years’ experience working in the heavy construction or surface mining industries. 
  • Prior technican experience working on electric drive trucks, shovels, drills, or electric wheel loaders is required 
  • Knowledge of technical troubleshooting concepts, including electrical systems, mechanical systems, high voltage, low voltage, diagnostics, and component-level equipment support.
  • Experience developing/conducting technical training programs is prefered but not required 
  • Management experience preferred but not required 
• Travel: <25% domestic and international travel

Additional Information

Preferred Skills:

• Interpersonal & Leadership Skills: Effective at leading teams, facilitating collaboration, and managing cross-functional communication across global training initiatives.
• Project & Personnel Management: Manage training personnel, coordinating outsourced content development, and overseeing project goals / tasks ensuring on-time completion.
• Communication Skills: Strong written