Crisis Clinical Supervisor - Mobile Outreach - full time

Crisis Clinical Supervisor – Mobile Outreach Program

Location: Portland, ME | Full-Time (40 hrs/week)

Make an Impact When It Matters Most

The Opportunity Alliance is looking for a compassionate, skilled, and collaborative Crisis Clinical Supervisor to help lead our Mobile Outreach team—providing critical, on-the-spot support to individuals in crisis across Cumberland County.

This is more than a supervisory role—it's a chance to shape high-quality, responsive mental health care in the community while supporting a dedicated, multidisciplinary team.

What You’ll Do

As the Crisis Clinical Supervisor, you’ll play a key leadership role, balancing clinical expertise, team support, and program coordination. You’ll guide and mentor staff while helping ensure individuals in crisis receive timely, effective, and recovery-oriented care.

Key responsibilities include:

• Providing clinical supervision and leadership to Mobile Crisis Workers and call specialists
• Supporting real-time triage, consultation, and clinical decision-making
• Coaching staff through complex cases, assessment, and intervention strategies
• Ensuring high-quality documentation, data reporting, and program oversight
• Leading training and staff development, from onboarding to ongoing skill-building
• Partnering with internal teams and community providers to ensure strong collaboration and responsiveness
• Promoting a culture of communication, learning, and continuous improvement

Why This Role Stands Out

• Meaningful Work: Directly impact individuals and families during critical moments
• Supportive Leadership Role: Work closely with program leadership while shaping team culture
• Dynamic Environment: Combine field-based work, office collaboration, and some remote flexibility
• Growth-Oriented: Help build and strengthen a growing mobile crisis program

Schedule & Work Environment

• Full-time, 40 hours/week
• Schedule determined by program needs (at least one weekend day, occasional evenings)
• Primarily in-person (office and community-based work), with potential for some remote tasks
• Occasional travel within Cumberland County as needed

What We’re Looking For

We’re seeking a clinician who is both experienced in crisis care and passionate about supporting teams.

Required:

• Master’s degree in Social Work, Counseling, Psychology, Marriage and Family Therapy, or related field
• Conditional or full clinical licensure required
• Strong clinical assessment, crisis intervention, and decision-making skills
• Excellent communication, organization, and documentation abilities
• Interest or experience in people management

Preferred:

• Supervisory or leadership experience
• Experience in crisis services or mobile outreach
• Familiarity with DSM criteria and multidisciplinary collaboration

Additional Requirements

• Ability to work flexible hours, including occasional evenings/weekends
• Comfortable responding to high-acuity situations and critical incidents
• Proficiency with Microsoft Office and electronic documentation systems
• Valid driver’s license for occasional local travel
• Ability to pass required background checks

Who You Are

You’re someone who:

• Thrives in fast-paced, mission-driven environments
• Enjoys mentoring and supporting others
• Brings both clinical expertise and human connection to your work
• Is motivated by making a real difference in people’s lives

Join Us

At The Opportunity Alliance, you’ll be part of a team that values compassion, collaboration, and community impact. If you’re ready to lead, support, and grow within a vital crisis response program—we’d love to hear from you.

Benefits: Our benefits include but are not limited to:

(offered to full-time and part-time employees)

• Generous paid time off accrual
• 9 paid holidays per calendar year and up to 3 floating holidays per calendar year 
• Excellent medical benefits at very reasonable cost 
• Dental and Vision insurance options 
• Agency paid basic life insurance and STD & LTD disability insurances 
• 403(b) retirement with a generous agency match (all employees are eligible)
• Tuition Reimbursement – offered once per year throu