Senior Scrum Master

Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Senior Scrum Master serves as a servant leader, Agile coach, and delivery facilitator for Enterprise Procurement technology teams. This role is responsible for enabling high-performing Agile teams, improving delivery predictability, fostering continuous improvement, and ensuring successful execution of strategic business and technology initiatives.

Working closely with Technical Product Managers, engineers, architects, support teams, and business stakeholders, the Scrum Master / Agile Delivery Lead helps translate priorities into execution by facilitating Agile practices, removing impediments, coordinating dependencies, and promoting a culture of accountability, transparency, and operational excellence.

The ideal candidate combines strong Agile leadership, delivery management, stakeholder facilitation, and technical acumen to help teams consistently deliver customer and business value while maintaining a sustainable pace and high quality standards.

You will enjoy the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

• Agile Leadership & Coaching

  • Facilitate Agile ceremonies including Sprint Planning, Daily Standups, Backlog Refinement, Sprint Reviews, Retrospectives, Release Planning, and Program Increment planning activities

  • Serve as a servant leader and Agile coach, helping teams adopt and continuously improve Agile, Scrum, Kanban, Lean, and SAFe practices

  • Foster a culture of accountability, transparency, collaboration, experimentation, and continuous learning

  • Establish and reinforce team working agreements, delivery standards, and Agile best practices

  • Coach teams in self-organization, cross-functional collaboration, and continuous improvement

• Delivery Planning & Execution

  • Partner closely with Technical Product Managers and Product Owners to ensure backlog readiness, story refinement, prioritization alignment, and sprint preparedness

  • Facilitate story decomposition, estimation sessions, sprint planning, capacity planning, and release planning activities

  • Support creation and maintenance of delivery plans and timelines that align with business priorities and roadmap objectives

  • Monitor sprint execution and proactively identify risks, blockers, dependencies, and delivery challenges

  • Remove impediments that impact team productivity or jeopardize delivery commitments

  • Coordinate dependencies across teams, platforms, vendors, support organizations, and business stakeholders

  • Facilitate cross-functional collaboration to ensure alignment on priorities, schedules, and delivery expectations

• Continuous Improvement & Team Performance

  • Drive retrospective discussions and ensure continuous improvement actions are documented, prioritized, assigned, and completed

  • Leverage Agile metrics and team insights to identify opportunities for process improvement and increased delivery effectiveness

  • Track and communicate delivery performance indicators including:

    • Sprint Predictability

    • Team Velocity

    • Capacity Utilization

    • Flow Efficiency

    • Lead Time

    • Cycle Time

    • Defect Trends

    • Release Quality

    • Team Health Metrics

  • Develop and maintain team dashboards, scorecards, and reporting artifacts that provide meaningful visibility into delivery performance

  • Identify opportunities to improve team efficiency through automation, standardized processes, tooling improvements, and workflow optimization