Technical Product Manager

Let’s face it. Everyone prefers shopping in their pajamas at home over traveling to the mall. CardinalCommerce, a Visa company, works to make online shopping as safe and easy as possible. For over two decades, we’ve been bringing merchants, issuers, and shoppers together in an experience where everybody wins. With singular focus, proven technology, and dedicated service, we are continuously raising the bar for payment authentication around the world. We put authentication first because we believe digital commerce should be safe, rewarding and engaging for everyone involved in the process.

Join us on this journey. At Cardinal, we’re a group of genuine, dependable, and hardworking people who are treated right with flexible work schedules, a fun company culture and unbeatable benefits. See why we’re one of the leading FinTech companies in Northeast OH.

Purpose:

The Technical Product Manager (TPM) will be part of the Global Product Services group that oversees product lines for the company. As a TPM, you will work with the program management and the engineering teams to ensure timely delivery of solutions for clients and partners. You will participate in solution architecture design and API specifications to ensure that the solution is extensible and can scale to support multiple regions. This role is an individual contributor role dedicated to agile processes working cross-functionally with internal and external stakeholders.

 Essential Functions:

• Define product vision, roadmap, and growth opportunities
• Help solve problems at a global scale or for specific countries or regions
• Lead backlog refinement, iteration planning, and elaboration of the user stories in partnership with our technology and product design teams
• Collaborate with Cardinal teams to translate business requirements into technical functional requirements and be able to articulate those to the engineering team
• Work with the team to support new innovative features and products
• Partner with the product delivery and commercialization teams to create support and training materials for internal and external users
• Participate in mitigating impediments to successful team completion of release and sprint goals
• Keep relevant in agile best practices and trends
• Communicate clearly and regularly on timelines, product features, and enhancements to cross-functional groups
• Serve as a subject matter expert to internal Cardinal teams and key clients

Competencies:

• Possess a unique blend of business and technically savvy
• Successfully handle multiple priorities against tight deadlines
• Analyzing the market to understand their problems and find innovative solutions for the broader market 
• Proficient in running cross-functional meetings to clarify, define, and track client and market opportunities
• Strong communicator capable of developing clear and concise messaging from complex or technical ideas 
• Demonstrates an understanding of core business drivers that influence the operational and financial results of a program or commercial release 
• Strategic, well-organized individual that pays attention to details 

 

Knowledge/Skills/Abilities:

What we need you to have:

•  
• Minimum of a Bachelor’s degree in a technical or related discipline.
  • In lieu of a degree, a high school diploma or equivalent with four or more years of related experience and/or training, or an equivalent combination of education and experience, will be considered.
• 5+ years’ experience in technology as a developer or technical product manager
• Strong knowledge of agile and project management tools such as Jira, Confluence, and LucidSpark.
• Solid understanding of application architectures, databases, APIs, etc.
• Ability to use data to drive decision-making
• Reputation for being a collaborative thought partner and business leader, with ability to organize and motivate work across multiple team boundaries
• Demonstrated ability to think strategically and effectively communicate and present

What we'd love you to have:

• Payments industry knowledge
• Proven track record of planning and rolling out large-scale product launches

 

Mental/Physical Requirements:

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

 

Visa is an EEO Employer. Qualified applicants will receive conside