Epic EHR Consulting Director

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

We are currently seeking an Epic EHR Consulting Director to join our Healthcare Technology Consulting Services team. The Director will operate with a national purview across Epic EHR opportunities, and be expected to  build and grow the practice around Epic related services.

The Director will utilize their technical expertise in the Healthcare IT industry focused on Epic EHR implementations, advisory, leadership skills, and service mindset.  The successful candidate will have experience delivering technology driven EHR implementation, and optimization techniques and success overseeing outsourced and co-sourced to Hospitals and Health System clients.

As a Healthcare Consulting Director, you will need to:

• Draw upon your demonstrated technical and industry knowledge to become a trusted advisor to our clients

• Help build an Epic practice that is focused on supporting clients that are implementing the solution or looking for ways to optimize it

• Lead the sales and proposal process for Epic opportunities

• Effectively manage, motivate, and mentor multidisciplinary teams to work as a cohesive, client-centric unit in delivering high-quality solutions to sophisticated clients

• Leverage your existing network and personal brand in the marketplace to drive growth for RSM, which includes identifying and securing new opportunities

• Oversee a healthcare IT book of business focused on Epic EHR implementations, optimization, advisory services, change management, and engagement risk of all client related work within the portfolio

• Design and deliver innovative service offerings

• Manage multiple client projects simultaneously, while providing leadership on proposal opportunities and ongoing internal initiatives

• Recruit and retain a talented Epic consulting team

• Establish a network of internal and external relationships that lead to a sustained book of business and market related growth strategy

• Model the core RSM values of respect, integrity, teamwork, excellence, and stewardship in all interactions with clients and team members

Professional Qualifications:

• A bachelor’s or master’s degree in business, computer science, informatics, public health, or related healthcare discipline.

• A minimum of 10 years of relevant professional experience focused in the healthcare IT sector with significant experience implementing and optimizing Epic

• Previous experience working in consulting

• Strong business acumen – including significant experience with EHR management within the healthcare IT industry

• Knowledge and experience with hospital and clinic workflows

• Recent successful experience in cultivating new business and related market-facing activities.

• Demonstrated ability to build a successful consulting team

• Team player mindset

• Exceptional interpersonal skills with ability to build meaningful customer relationships

• Experience presenting and selling to senior level management with excellent written and verbal communication skills

• Ability and willingness to travel ~60% (with potential up to 75%)

Preferred Qualifications:

• Active certifications in Epic

At RSM, we offer a competitive benefits and compensation package for all our people.  We support and inspire you to prioritize your wellbeing by delivering personalized, holistic programming for your physical, emotional, financial and community wellbeing. RSM has a generous time off policy with at least 14 paid holidays, wellbeing days and associate and above access to self-managed time off.  We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients.  Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

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