Head of Payments Governance - Senior Vice President (Hybrid)

Responsibilities: 

• Proactively drive process enhancements and automation across USRB Payments to support improved controls, risk mitigation and prevention.

• Build strong partnership with the Controls team to support from a Business perspective the Managers Control Self-Assessment (MCA) program. Act as a liaison with controls team and CTU to further develop automated monitoring

• Take ownership to identify, analyze, and assess potential risks, ensuring timely identification and remediation of significant control issues and operational events.

• Manage the design, development, and implementation of controls for Payments in support of Managers Control Self-Assessment (MCA) program. Assess the effectiveness of existing controls, identifying areas for improvement, and executing necessary changes. 

• Collaborate with payment product managers to help them understand control processes, become effective control owners, and identify potential areas for improvement. 

• Support/represent unit head in performing the responsibilities that comes with: Process Ownership (driving simplification and risk reduction & quality of linkages – EUC, Issues, DCRM, etc.); Data Domain Ownership (centralized point for requirements, controls, execution, and reporting); FMI Council.

• Support preparation of Regulatory Materials

• Lead 3rd Party Oversight for Payments and ensure appropriate governance documentation (internal MOU / Network contracts/ etc.)

• Centralization of governance (e.g.: NAC Approvals / AML NPA , etc.) for the department.

• Drive/Support issue remediation; and timely closure/validations with Internal Audit.

• Support fronting Internal Audits and Exams

• Provides leadership and direction to a small team of individual contributors.

• Support the proper engagement from all lines of defense in the Payments Quarterly Governance Forum

Qualifications:

• 10+ years of experience in operational risk management or other control-related functions in the financial services industry.

• Ability to identify, measure, and manage risks and controls.

• Ability to clearly articulate a business unit’s function, priorities, controls, and the impact issues have on business

• Ability to see the big pictures with high attention to critical details.

• Comprehensive knowledge of Citi’s businesses and functions and their risk profiles.

• Deep understanding of Citi’s Policies, Standards, and Procedures.

• Developing new ideas and improving current processes to proactively mitigate risks.

• A passion for process excellence and quality of product

• Expert knowledge in the development and execution for controls.

• Expert understanding of compliance laws, rules, regulations, and best practices.

• Strong leadership, decision-making, and problem-solving skills.

• Strong analytical skills to evaluate complex risk and control activities and processes.

• Strong sense of accountability and ownership, with strong results orientation.

• Demonstrated ability to prioritize and drive results with a high sense of urgency

• Excellent communication skills; ability to engage and inspire across stakeholder groups.

Education:

• Bachelor’s degree/University degree or equivalent experience

• Master’s degree preferred

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Job Family Group:

Product Management and Development

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Job Family:

Product Management

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Time Type:

Full time

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Primary Location:

615 S COLLEGE STREET

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