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Job Details

BSA III Assignment: Transportation Management System (TMS) Business Systems Analyst III (BSA III) who will be responsible for analyzing, configuring, and optimizing transportation-related systems to support logistics and supply chain operations.

Technical Skill Requirements:

Transportation Management Systems Expertise

• Deep knowledge of TMS platforms (e.g., Oracle TMS, SAP TM, Manhattan Associates, Blue Yonder, MercuryGate).

• Understanding of system configuration, integration, and optimization.

Data Analysis and Reporting

• Proficiency in analyzing transportation data to identify trends and drive improvements.

• Experience with SQL, Power BI, Tableau, or other data visualization tools.

System Integration Knowledge

• Familiarity with integrating TMS with ERP systems (e.g., SAP, Oracle) and external systems like carrier APIs.

• Understanding of EDI (Electronic Data Interchange) standards and protocols.

Supply Chain and Logistics Knowledge

• Detailed understanding of transportation processes (e.g., freight management, carrier selection, route optimization, load planning).

• Knowledge of freight modes (truckload, LTL, parcel, intermodal, and ocean freight).

Process Improvement and Optimization

• Ability to identify inefficiencies in transportation workflows and recommend system improvements.

• Familiarity with Lean, Six Sigma, or other process improvement methodologies.

Jira User Story Management

Creation and management of user stories, test scripts, and configuration tasks.

Primary Duties and Responsibilities:

• Establishes and maintains liaison relationship with business partners and IT organization in order to provide effective technical solutions.

• Conducts data gathering and analysis to understand business strategy requirements.

• Contributes to the business short-and long-term planning sessions and provides direction to ensure understanding of business goals and direction.

• May provide direction for short-and long-term planning sessions and provides direction to ensure understanding of business goals and direction.

• Provides input from a business and IT perspective.

• Assesses client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advices on options.

• Develops, writes, and communicates business requirements and functional specifications for the implementation of business solutions.

• Analyzes customer’s operations to understand their strengths and weaknesses to determine opportunities for improvements.

• Assists in the business process redesign and documentation as needed for new technology.

• May provide factual content to feasibility study for standard development projects and enhancements.

• May provide assistance in business case development (i.e., research, data collection).

• May develop user test cases and system integration testing and validates test results during testing.

• May review and approve test plans and monitors testing process to ensure that business results are adequately tested with minimal risk.

• May execute test cases.

• May ensure test strategies involve appropriate integration and process components.

• Investigates problems and develops recommendations for resolution.

• Identifies need for technical assistance to help in problem resolution.

• Keeps customers informed of problems, issues, and resolutions.

• Analyzes performance metrics to ensure customer satisfaction.

• Manages customers’ expectations.

• Ensures IT solutions meet customers’ needs.

• May meet regularly with team to gather work statuses.

• May discuss work progress and obstacles.

• Provides advice, guidance, encouragement and constructive feedback.

• Ensures work, information, ideas, and technology flow freely across teams.

• May generate appropriate communication, process and