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Desktop Support Engineer L2 TH

Excis Compliance
Thailandfull_timeVerifiedPosted 10 May 2025

About the role

Excis is a global IT infrastructure specialist providing end-to-end technology solutions to enterprise clients.


You’ll be the primary onsite IT expert for a corporate client in Bangkok, specializing in:
  • Lenovo device support (ThinkPads, desktops, peripherals)
  • Windows 11 enterprise environment management
  • End-user computing (EUC) with 4hr SLA resolution

Key Impact:
  • Ensure seamless IT operations for 300+ users
  • Direct collaboration with global IT teams
  • Pathway to SysAdmin/Cloud Engineer roles

Responsibilities
  • Troubleshoot Lenovo hardware (BIOS, drivers, diagnostics)
  • Resolve Windows 11, Azure AD, and M365 issues
  • Manage enterprise networking (VPN, printers, Wi-Fi)
  • Document solutions in ServiceNow
  • Provide white-glove onsite support (Mon-Fri, 9AM-6PM)

Requirements

  • 2+ years Lenovo-specific desktop support
  • Expertise in Windows OS & Active Directory
  • Professional English + Thai (written/spoken)

Preferred:
  • Certifications: Lenovo Professional, ITIL, CompTIA A+
  • Experience with JIRA/ServiceNow


Benefits

  • Competitive compensation (negotiable based on experience)
  • Career growth with global projects
  • Stable, long-term engagement

Urgent opening – Apply ASAP!

#TechJobsBangkok #LenovoJobs #HiringNow #DesktopSupport #ITJobsTH

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Company

Excis Compliance

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