Chief of Staff – EVP of Sales

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.   

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. 

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.    

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.  

At Five9, we’ve experienced a strong period of growth as the direct result of increased efficiency and productivity. To continue this trajectory, we’re searching for a highly qualified chief of staff to work closely with our EVP of Sales. This role will help enable communication, collaboration, strategy execution, and special projects across the Sales organization. This individual will work with business stakeholders to drive programs, execute and monitor our business strategy. The ideal candidate will have proven success in a business management role, with a special focus on executive-level advising and interdepartmental collaboration.    

Key Responsibilities:  

• Serves as a proxy to the EVP of in developing and executing strategic plans to achieve revenue targets and growth objectives 

• Partner with senior leaders on analyzing data and generating insights and recommendations 

• Provide high-level support to senior leaders such as weekly metrics reviews, board meetings, and quarterly kickoffs 

• Identify and implement process improvements to enhance productivity and streamline operations such as revenue forecasting 

• Collaborate with cross-functional stakeholders on special projects, including conducting market analysis for new products and international expansion, as well as identifying strategic partnership 

 

Key Qualifications: 

• Masters in Business Administration, Finance, or a related discipline or prior work experience in one or more of these disciplines 

• Proven success in analytics and reporting 

• Ability to work collaboratively and efficiently with stakeholders throughout the organization 

• Ability to shift priorities quickly and act proactively, while maintaining organization and control. 

• Must be able to manage conversations with the Board and C-Suite with ease and confidence 

• Proven track record of effectively interacting with senior stakeholders on cross-functional projects 

Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office.  For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. 

As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process.  Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

 

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

 

Our total reward package also includes:

• Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k