Learning & Development Co-ordinator

Why Faculty? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here . We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen. About the role You will support the smooth, high-quality delivery of Learning & Development (L&D) operations, including onboarding, learning logistics, platform administration, and content coordination, so that every Faculty employee has a seamless, engaging, and data-enabled learning experience from day one. This will be a highly collaborative role, working in a high-agency learning and development function, partnering with an array of stakeholders and course facilitators. This role suits somebody highly organised, who enjoys ticking off to-do lists, thrives in context switching and enjoys the opportunity to identify where processes can be improved with the autonomy to build a solution that suits. This role requires a regular presence in the London office (minimum 3 days per week) to ensure smooth delivery, strong collaboration, and a consistently high-quality learner experience. What you'll be doing: Coordinating Faculty's end-to-end onboarding programme for all new joiners, managing schedules, logistics, facilitators, and communications while co-hosting cohort sessions in person. Managing day-to-day administration of our Learning Experience Platform (Sana), including content uploads, tagging standards, user enrollments, and basic technical troubleshooting. Supporting the Faculty-wide learning calendar and workshop logistics, handling invitations, materials, attendee tracking, and continuous improvement evaluation surveys. Collaborating with Subject Matter Experts to update learning content, maintain brand standards, and manage document version control. Utilising cutting-edge AI tools to increase efficiency across content creation, communication drafting, and learning administration processes. Generating regular LXP analytical dashboards and insight summaries to track engagement, compliance, and overall operational performance. Liaising across cross-functional teams, external partners, and facilitators to deliver seamless, clear, and timely communication for all learning initiatives. Who we're looking for: You bring experienc