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S&

Lead, First Line Technology Issue Management

S&P Global
New York City, United Statesfull_timeVerifiedPosted 17 Sept 2025
💰 $145,000/yr($100,000/yr$145,000/yr)

About the role

About the Role:

Grade Level (for internal use):

11

The Team: Digital Solutions (DS) is an enterprise-shared technology service enabling people, functions, and divisions. We drive S&P Global to Power the Markets of the Future by working as trusted partners delivering secure, scalable, resilient, and innovative services and solutions that enable seamless experiences for our people and customers. 

Responsibilities and Impact: 

This role reports to the Head of Technology Risk and Governance in the Global Digital Technology Organization. The Head of Technology Risk and Governance drives the Digital Solutions technology risk and governance strategy, partnering with the second line of defense in Information Security, Digital Technology Services, and Corporate Platforms, as well as with Enterprise Risk and Compliance and Audit. 

  • Lead efforts in defining and documenting a comprehensive Issue Management Process document/ methodology 

  • Lead efforts to centralize control gaps/ issues in GRC tool 

  • Lead efforts in logging, tracking, monitoring, and remediation of control gaps/ issues 

  • Coordinate with key stakeholders to ensure the issues are clearly articulated, mapped to the appropriate risk category, and mitigating controls are identified through proper risk assessment  

  • Lead efforts in periodic reporting of issues to senior Management

  • Conduct data analysis to demonstrate trends of progress made in issue remediation by various technology processes 

  • Conduct meetings to discuss issues and the risk remediation plan

  • Lead efforts in risk exception and risk acceptance process  

  • Monitor risk acceptance scenarios and bring them to the appropriate committees for reporting  

  • Prepare PowerPoint presentations to provide a comprehensive and holistic issue management process 

 

Compensation/Benefits Information (US Applicants Only): S&P Global states that the anticipated base salary range for this position is $100,000 - $145,000. The final base salary for this role will be based on the individual’s geographic location, experience level, skill set, training, licenses, and certifications.

In addition to base compensation, this role is eligible for an annual incentive plan.  This role is eligible to receive additional S&P Global benefits. For more information on the benefits that we provide to our employees, please click here.

What We’re Looking For: 

Basic Required Qualifications: 

  • Bachelor's Degree in a relevant field such as Engineering, Business, or Information Technology. 

  • 6+ years of experience in technology risk management and internal controls implementation, including both building and operating a function. 

  • Proven ability to convey complex risk topics to varied audiences, including executive leadership and technical teams. 

  • Successful track record in a global environment, with strong relationship-building and communication skills. 

  • Exceptional analytical skills and problem-solving abilities, with experience in high-pressure environments. 

  • Must be able to travel to the New York City Office as needed regularly. 

Additional Preferred Qualifications: 

  • 5+ years of experience in a large global organization

  • Master of Business Administrati

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Company

S&P Global

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