HC Admissions/Marketing Coord.

Purpose of Job:

The primary purpose of the job is to direct the health care center’s admissions and marketing functions for assisted living, Four Seasons and the skilled nursing facility, while meeting or exceeding White Horse Village’s service standard. The Health Care Center Admissions/Marketing Coordinator (HCCAC) is responsible for providing tours, reviewing and completing admission paperwork and coordinating all health care center admissions. The HCCAC is also responsible for marketing the services of the health care center in the external community and for maintaining occupancy in accordance with budgeted census projections.

Introduction:

Your job description has been designed to outline the responsibilities of your specific job title.   Every effort has been made to include all items.  It is understood that since you work in the service industry that NOT all situations can be listed.  We encourage you to provide the best customer services possible while accomplishing the tasks of your job.  The omission of specific duties or responsibilities does not mean that you should not complete the task.  Your job description outlines the general duties as well as establishes the method for performing other duties as assigned by a Director, Vice President or President.

Each job description contains 7 essential categories for every job and 4 categories of title specific duties.  Please review them and ask your supervisor if you have any questions.

Administrative Functions:

Maintain a good work rapport with inter-departmental personnel.

Assist in planning, developing, organizing and implementing departmental activities as directed.

Assist coordinating departmental service with other departments.

Adhere to all WHV policies and procedures.

Perform administrative duties such as:  filing, completing forms, reading memos and attend meetings, as directed.

Create and maintain a good customer service environment.

Attends monthly town hall meetings as scheduled.

Training/In-Service Attendance:

Attend and participate in all required in-services and educational classes.

Attend and participate in workshops, seminars and coursework, as directed.

Safety and Sanitation:

Follow and establish safety procedures and precautions when performing the aspects of your job.

Report all injuries immediately to your supervisor.

Lift using proper technique.   Assist others when directed.

Report all unsafe and hazardous conditions and equipment to your supervisor.

Maintain a work area that is clean and hazard free.

Follow all infection control procedures as they apply.

Know and follow fire and disaster plans.

Use personal protective equipment when performing tasks that might involve infectious materials.

Equipment and Supply Usage:

Report all equipment malfunctions or breakdowns immediately.

Report low or depleted supplies to the appropriate person.

Use equipment for its intended purpose.

Follow correct official procedures when using equipment.

Resident Rights:

Maintain the confidentiality of resident information.

Handle all resident property with respect.

Knock before entering into a resident’s room or dwelling.

Ensure that residents are treated fairly and with respect allowing for individuality and privacy.

Uphold the residents’ civil rights.

Regulatory Compliance:

Follow all OSHA, CDC guidelines.

Review book of Material Safety Data Sheets prior to working with any chemicals.

Treat all team members fairly and equally without regard to race, color, creed, national origin, age, sex, religion, handicap or marital status.

Adhere to all local, state or federal regulations as they apply.

Completes annual compliance training and exhibits behavior as set forth by the code of conduct in the performance of their duties.

Abides by White Horse Village’s code of conduct in the performance of their duties.

Committee Function:

Serve on committees as assigned.

When serving on a committee, participate to the fullest of your ability.

Admission/Marketing Functions: 

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