Manager, Cyber Product Operations

Manager, Cyber Product Operations

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients.  Our goal is to create one of the nation’s great banks, and we have the necessary ingredients:  a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities,and great people.  We nurture a work environment where people with a variety of thoughts, ideas and background, guided by our shared Values, come together to make Capital One a great company - and a great place to work. 

As Manager, Portfolio and Product Operations in Capital One’s Enterprise Cyber Security organization, we are seeking someone to drive product management excellence and organizational delivery performance through scalable tools, standardized processes, and data-driven insights.

This role sits at the intersection of product management, operations, and analytics, enabling teams to deliver value with greater consistency, predictability, and efficiency.  You will act as a force multiplier for Product Management and Agile Release Trains (ARTs) by designing and implementing tooling, templates, and operating mechanisms that elevate how work gets done.

This is a non-people leader role with high influence across teams and stakeholders.  

What You’ll Do:

• Design and implement standardized frameworks, templates, and playbooks for Product Managers

• Establish clear definitions of done, intake processes, and prioritization frameworks

• Enable consistent product planning and execution practices across teams and ARTs

• Partner with Product and Cyber leaders to improve strategy-to-execution alignment

• Define and evolve the operating model for product delivery, ensuing clarity, simplicity, and predictability

• Identify delivery bottlenecks and implement process improvements at scale

• Drive adoption of best practices across Agile Release Trains (ARTs) and teams

• Support PI Planning, Quarterly Reviews, and other operating cadences

• Design, configure, and optimization of product and delivery tools

• Build scalable solutions such as Automated reporting dashboards, Roadmap generation, Data quality scorecards, and Reduce manual reporting overhead through automation and system integration

• Define and track KPIs and OKRs related to product performance and delivery health

• Build and maintain dashboards and reporting frameworks for leadership delivery

• Conduct deep-dive analyses to uncover delivery risks and trends, capacity and throughput insights, data integrity issues

• Translate data into actionable recommendations for leaders and teams

• Drive adoption of new tools, templates, and processes through training, communication, and enablement

• Act as a trusted advisor to Product Managers and leaders

• Hands-on experience with tools such as Jira and Confluence

Basic Qualifications:

• High School Diploma, GED, or equivalent certification

• At least 4 years experience working in cybersecurity or information technology

• At least 4 years of experience in Product Operations, Product Management, or Program Management.

• At least 4 years experience working in Agile environments

• At least 4 years experience working with Jira and Confluence

Preferred Qualifications:

• Bachelor’s Degree

• 3+ years experience in configuring and optimizing Jira, Tableau, QuickSight and Confluence

• 3+ years of Data Analysis experience

• SAFe PM/PO, CISSP, GIAC, CISM, CCSP, AWS Cloud Practitioner, or AWS Security certification

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of thes